I’ve eaten here about 8 times now with no issues, making them the safest burger on cap hill tied with Blue Moon...but I honestly like the burgers here much more. They have a lettuce wrap option, and their fryers are solely used for their truffle fries making them safe. They also grill buns on a separate smaller fryer. The only risk is glove contamination, but they’ve happily used fresh gloves when I’ve asked.
1/31/17 updating my review. The last time I came here the girl was exceptionally rude. Didn't even want to listen to my requests for avoiding cross contamination and said it says somewhere around here we don't guarantee to be gluten free. I explained I understood but that there were things they have done in the past and simple requests to avoid cross contamination. Mind you there was no orders in front of me and staff was just standing around. She didn't pass on instructions. They didn't even get the order correct. I order cheddar and well done burger and received goat and bloody burger. I won't be back. They do a lettuce wrap burger and the buns aren't toasted on the same grill. Each sandwich is made on its own paper so no cross contamination from the prep surface. The fries are also safe as stated on their website. And delicious. I like going when it's not a lunch or dinner rush so I can take the time to ask them to use separate utensils and to be extra careful.