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My husband has celiac disease and I am gluten intolerant and we love going to Lone Star in Knightdale! They offer an extensive gluten free menu, they are always sensitive to our needs, and we have never been glutened eating here! Our only request for them would be to offer a gluten free prime rib, my husband's favorite, as well as offering gluten free bread and desserts,
I do not recommend this establishment to anyone with Celiac Disease or gluten sensitivity. The waitress told me their GF menus were very outdated, but that I could order pretty much anything without the dips or sauces. We didn't stick around to even try to order. This had disaster spelled all over it. I hesitated to even give it one star.
I called ahead and was ensured this restaurant was celiac friendly and had gluten free options. When I got there I found a gluten free menu that was limited and a wait staff, including a manager, that were not very knowledgable about cross contamination or exactly what items on the menu contained gluten. I only ordered a baked potato and grilled chicken breast, and they had a hard time with that. I will not be going back there. It seems as if they are trying to cater to a gluten free fad diet, which is fine, but be honest about it when someone calls ahead and explains they have celiac disease and can get very sick from gluten and cross contamination.
They have a GF menu which includes steaks without seasonings and baked potatoes without sour cream. That makes sense. Couldn't tell me if "butter" for potato was gf. Ordered steak w/o seasoning, but it must have cooked too close to other steaks. It was seasoned in spots. Cross contamination is issue. Wait staff clueless.
the wait staff was completely uneducated about Gluten free options and food allergies and didn't even offer to ask anyone else. I got the feeling I was an annoyance. I ended up getting steak without any seasoning and thankfully didn't get sick. I wouldn't go back because of their attitude though.
Offer steak with no seasoning, bbq chicken without the bbq, bourbon grilled salmon without the bourbon sauce, ribs without the sauce. According to menu, sour cream for a baked potato, and cinnamon sugar for a sweet potato are not gluten free either, salad safely with only oil dressing. Seriously lacking in gluten knowledge so they serve only plain tasteless boring food.
Service was good and server seemed knowledgeable. When we first walked in though, I asked to see the gluten free menu knowing they had one as I had seen it online. The manager handed me a very nice thick menu. The "gluten wise" (as they call it) menu was missing from it so I had to go off of the allergens lists which were fine, just not set up in terms of what meals you can eat. Ordered a steak as I figured any amount of cross-contamination with that meal would at least be small. Asked the server about the seasoning. She asked management about it as it was not listed an the allergens list. They said it was mostly just salt but recommended I leave it off so I did. I felt pretty confident in the salad. The server said the cook just puts lettuce in bowls and th en she adds the toppings so she said there would be no co-mingling of gloves in crouton bowls and salad bags. The ranch dressing was awesome. However when my steak came it was slathered in lemon butter. Don't get me wrong, I don't mind lemon butter at all. But usually butter for grill items is 1 bucket that cooks continually stick the same knife in repeatedly then slather over every grill item, some of which could be contaminated. Since they had been so good about the salad and the server had talked to the management about my meal beforehand, I gave them the benefit of the doubt. Whoops. 30 minutes later I was popping Pepto to keep the symptoms at bay. It's unfortunate because the service would have been great if I had been served something that didn't make me sick.
I was going to eat here but realized upon looking at their menu that I wouldn't be able to have any seasoning or sauce on anything. even their tortilla strips are not gf. their only gf dressing is oil and vinegar. Very disappointed, we left and went to outback instead they have many more flavorful options including appetizers and a brownie for dessert.
The food was very bland and there weren't many choices for toppings (ex - the only gf salad dressing they have is oil & vinegar, and a baked potato only came with butter because their menu said not to order sour cream). The food was gf but I wasn't impressed for the price.