Review of Lucia's

I used to eat here for years with no issue, but after one negative experience I have lost trust in their safety as well as their customer experience. I ordered a pizza for pick up, being very clear I had celiac, and was reassured about their safety. They typically have stickers on the pizza boxes that says “I am gluten free”, which was always an extra reassurance that I was receiving the correct order. However, the last time I ordered the pizza box did not have this. I called them and expressed my hesitation given my disease. Instead of ordering me a new pizza for safety, they just told me it was GF since that is what my order in their computer system showed. Again, no checking with the kitchen or offering to make a new pizza, just in case. I of course did not take the risk and eat the unmarked (expensive!) pizza.

I would take extreme caution when eating here. Sadly, I no longer patronize this establishment.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good