As other reviewers have said, the manager came to our table and personally answered questions and took our order. She also delivered our food. The food was excellent, and the atmosphere was perfect (wooden tables next to an open window overlooking the water). It helped that the temperature was just right the day we went. It is great to eat somewhere that "gets" gluten free, and makes you feel comfortable and welcome. Can't wait to return for another meal!
Very knowledgeable and allergy friendly. From the hostess, to the waitress, to the personal attention from the manager, to the food handlers I was impressed with the awareness. Highly recommend!!
Staff was very knowledgeable about gluten free. They have a separate allergy menu with tons of choices. The manager came out and made sure my order was correct. Only negative was sitting near the stage when they had a singer playing. Way too loud!
Dedicated kitchen space per manager. Separate Allergen menu, which included gluten-free, dairy, soy, shellfish, soy (and others). Policy is that manager must come out to take order and then s/he also delivers the food to you as well. Husband and I both ordered fish tacos and mine came out on a totally different style plate than his. Manager also verified if I had other food allergens. Tortilla chips are made in a dedicated space also per manager. Felt very safe and food was really tasty. Atmosphere is along the river. Will totally come back if in the area.
had gluten free menu, with a fair amount of options. Very touristy trap kind of place, food was good. Worth a stop
Staff was very knowledgeable, manager came out to take my order on an orange ticket with all specifics. Dedicated fryer for chips. Chips and queso were good, pulled pork was really spicy and gave me some stomach issues. Limited menu but dealt with correctly.
Best burger I've had since going gluten free! They have a separate allergy menu and the manager comes to your table to talk to you! So nice and so accommodating!
SUPER impressed with the allergy options at Lulu's. Separate menu for all allergies (with quite a few options!) and a manager came to take the order separately and took it to a separate part of the kitchen. Very impressed. Also very delicious food. They made sure we knew which chips were allergen & which were regular for our table.
Tourist trap. The food was way over priced and no that good. It was safe though. I'm not that impressed with LuLu's as far as taste goes.
Great place. I wish others would take three same care towards Celiac disease. Having the manager and expediter involved really helps limit cross-contamination and it only took about 2-3 minutes of time. My son and I are very appreciative of this level of care.
Service was wonderful, they were very intentional about accommodating people with allergies and didn't make a big deal about it (some restaurants make you feel bad for having an allergy) They we're very knowledgeable and the food was delicious and price affordable.
This place is amazing! They use a separate grill for gluten free cooking. They have gluten free buns so my kid (4 yrs old, celiac) was able to eat a hamburger. Their manager handles it so it is made sure to be done correctly. Highly recommend this place!
Outstanding !! My husband has Celiac and was so happy to be able to have a very generous BBQ sandwich . The manager and staff are highly knowledgeable about Gluten Allergy. We never fear cross contamination when we eat here. Worth every penny !!!
Manager takes order and follows it through separate prep area then delivers it to you separately from other orders. Awesome service!!
I was so incredibly impressed with lulus! Not only do they have a large GF menu, but they have a manager take your order and bring you your food! I have never felt so confident in a restaurant. The only downside is the wait is always insane. I suggest checking in on their online website, or you'll be hanging out there awhile.
Cool atmosphere and good food! They are extremely careful and even have the manager come and take your order to ensure it's all safely cooked and handled.
They are amazing. They take special care to avoid cross-contamination.
For 3 great gf places to eat--Lulu's, Lulu's and Lulu's. Each time, it was a great and safe experience--1) cheeseburger, 2) pulled pork sandwich, and 3) seafood basket. If we'd have gone a fourth time, I would have had the tacos!
Lulu's never disappoints. Separate gf menu, and they do it right. Guac with the 'allergy chips' so yummy. I had the tacos with the blackened mahi this time. You know you won't be glutened at Lulu's.
Separate gluten free menu. The manager takes and delivers your order. They use a totally separate kitchen so no cross contamination. Delicious food and wonderful service and I never get ill there
This was one of the best restuarants I've ever been to that treated food allergies so seriously. There were separate menus according to your food allergy and the manager came to our table and took my husband's GF order separately. The food was delicious and we felt very safe eating here. Will most definitely come here again next time we're in the Gulf Shores area!
Awesome place!! Worth the long wait!! They offer a large gluten free menu, a manager takes your allergy sensitive orders, separate kitchen area for gluten free food prep, and the manager brings the food to your table when it is ready. They really understand avoiding cross contamination. Will definitely recommend to others!
Dedicated chef & kitchen space. Very knowledge waiter & manager.
Very helpful staff, manager walks order through actual feel comfortable ordering food there!
by far the BEST allergy friendly restaurant we have ever been too!!
Had an allergen menu - manager took order to make sure it was safe. Food was great!
Manager takes order and follows it through separate prep area then delivers it to you separately from other orders.
We ate a late lunch here yesterday. They do have a allergy menu. We still waited a while to get seated. Once seated the server noticed our allergy menu on the table and said he would have to go get the manager. The manager arrived and took our order. The manager is also the one that brought our order and came back again and checked on us during the meal. My daughter had the gf mahi mahi basket with rice, I had the GF tacos with Mahi Mahi and my husband had the GF burger. The tacos were wonderful, the bun on the burger was wonderfully toasted but the burger was a little dry. My daughter's Mahi Mahi basket was good as well. We will definitely be back. Great atmosphere. My only issue is that smoking is allowed outside around the patio and the garage doors were closed because it was cool weather so the smoke might really be a problem during the summer. I have uploaded some pictures as well.
I love this place, they are very knowledgeable about food allergies. I have never gotten sick all the times I have eaten here. The food is amazing as well as the atmosphere.
My daughter and I both have Celiac. She had grilled chicken tacos and I had the fish. Both had corn chips and salsa. Very tasty and we did not get sick. They even managed, after some research, to make me a gluten free Bushwhacker which was amazing!
Blackened mahi tacos are amazing. Our waitress insisted that the manager take my order. Manager also brought my food to the table.
Best GF restaurant I've been to, and I eat out a LOT. I have celiac disease, and had zero issues here. The food is great, but if I could give more than 5 stars I would because of how they handle allergies here. The manager takes your order if you tell them you have issues, takes it to the kitchen manager who preps your food himself in a dedicated area, and pages the manager to bring it out. Also, they make a seriously awesome gluten free bloody mary.
Great menu and if you have an allergy they have the manager take your order and deliver it to the kitchen. dedicated prep area for GF. Fun atmosphere. Fantastic burger.
Love it!! Great people and fun times!!
Overall my experience was amazing! They not only prepare your food in a separate area of the kitchen, but the manager comes and takes your order personally! Waiter also checked in on me frequently throughout our trip their too see if there's anything more I need! Definitely recommend the 'pa-menta' burger with gf buns! Will definitely be coming back next time I'm in town!!
This is by far the best place for gluten free! Not only was the food good, but they have a dedicated kitchen for gluten free/food allergies! As others mentioned, the manager takes your order and only certain servers can deliver your food. They go way out of their way to avoid cross-contamination. So impressed!!
Had cheese burger on GF bun. Very good. I love how a manager takes all orders for people with food allergies. Lots of choices. Just FYI..Allergic to gluten, corn, peanuts and soy...
The menu is awesome! It has many choices and they are very careful about avoiding cross contamination. A manager takes your order and they deliver your food separate from the other people that are not gf. I was able to eat without wondering if I will get "gluten-ed".
this place is amazing. great gluten free options, would highly recommend.
Absolutely phenomenal!! Setting and overall experience is tremendous, it'll definitely become a staple for us. Extensive gluten free and additional allergy menus, manager reviews order with you, then their is a special area for the g-free orders to be prepped. Highly recommend!
Manager does come out to discuss your GF meal. Portions are small. Very over priced for amount of food you get.
Excellent service. Separate allergy menu - gluten free, dairy free, egg free, etc. Separate waiter takes your order, sees it all the way through the cooking process and delivers it separate from other foods. Wait staff very knowledgable. Many item selections on menu. Can't wait to go back!
We ate at lulu's last fall and had a manager take care of my gluten free needs. We ate there Monday night may 16th and ate the rear bar. They provided a gluten free menu but the waitress took the order and someone else brought the order with every else's. Makes me wonder if it was gluten free after all. They also said they did not have a gluten free tequila for margaritas. Different experience than last visit.
Wonderful!!! Not only so they actually have a gluten free menu but you get your own waitress that sees your food through the entire process to make sure it is gf.
They have a special allergen menu. Had the manager come out and take my order, give it to the kitchen manager where it is cooked separate from everything else and then the manager brought it back to me. Great service!
Excellent place with a wide variety of menu options for all types of food allergies! Will definitely be back a lot this summer!
This place knows how to feed people who have food allergies or celiac!!! The food is amazing, and atmosphere is great!! I am very sensitive to gluten and feel very comfortable eating here . Had my first cheeseburger with bun last night in over a year and it was perfect!! The shrimp nachos, fish tacos are also great!! 5 stars is not enough... I give them 1000 stars!!!
Great experience! I'm gluten AND dairy free. Server told me a manager would come out to take my order and she did. The server, Beth, and manager, Lydia, really took care of me! I ordered the mahi mahi tacos with no cheese and no sauce. They were amazing!
Dedicated gluten-free (and other allergens) menu. My son with Celiac got the grilled shrimp & fish basket with rice and loved it! A manager comes to take the GF order, it's prepared in a separate section of the kitchen, then brought out by the manager. Great place with great food & atmosphere.
First off, very good food, courteous service, and live music. In addition to their regular menu, The restaurant also has an "allergy" menu, the first two pages of which were the GF options. After I requested it, a second staff member -- either a chef or manager, not sure which -- who was clearly knowledgeable about celiac requirements, came to my table to assist with my order. They do have a dedicated kitchen area, and they will caution you about foods where there is a risk of contamination.
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 10 pm
11 am - 10 pm
11 am - 9 pm