Permanently Closed

Mad Mex

3 ratings
$$ • Mexican Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

2862 W Moreland Rd
Willow Grove, PA 19090

Most Recent Reviews


Celiac

Overall Rating

Review


The food is great however they are not celiac safe. I have celiac and have been going there for months to the point where the servers know me. I've said several times how severe my problem is and that I have celiac. They assured me it was safe. I found out last time I went that their tacos are made in a shared fryer making them no longer gluten free. I was crushed and very angry that no one ever said anything when I repeatedly told them how important it was my food was made safely. I will not be there again

Celiac friendly?

No

Updated 7 years ago read full review

Gluten Sensitive

Overall Rating

Review


Gluten free options available, but no gf menu in the restaurant. You can only view gf/allergen info on website, but staff has some knowledge and usually works with customers.

Updated 8 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I have eaten at other locations without issue but still asked questions. Server was knowledgable and said there was a button she had to push when putting in our order to flag my meal. I ordered the Mad Mex Bare-itto with steak. My meal came out separate from my gluten eating friends. I had no problems and didn't get sick.

Celiac friendly?

Yes

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List

Categories

  • Mexican
  • Restaurant

Photos


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Reviews of this Chain

Overall Rating

Review


They are careful with gluten free and clearly marked my food gf in the kitchen. Plenty of options!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Find GF and other allergen info here: https://madmex.com/menus/

I've been going to Mad Mex forever. Their food is amazing. It's hard to order the gf options online unless you do pickup, but ypu can ask for corn tortillas instead of flour on most things.

I'm very gluten sensitive and not fully celiac, and I will eat out of the shared fryer so I can't comment on what that experience is. But I've never had issues when I specify that I can't have any gluten ingredients.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Celiac

Overall Rating

Review


Mad Mex has been a go to for years since I was first diagnosed. Menu isn’t always marked but staff is knowledgeable. Their main gluten item is wheat tortillas and they can easily substitute for corn. Their chips are pre packaged and are safe. I always know this is a safe and delicious place to eat!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered tortilla chips and salsa and steak/corn tacos. The waiter seemed at least somewhat knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


No separate gf menu or markers on menu. Thought I could get hard tacos but could not since they do. It have separate fryers. Disappointed.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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