I came in and asked about gluten free options and was told by all 3 of the employees that they have no gluten free ice cream. The place was also dingy and dirty. Most of the ice cream looked like it had freezer burn. They had a sign posted saying that night shift most cover the ice cream every night. Meaning that they have a problem with leaving ice cream out and exposed. Kind of gross.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
No gluten free options.
— Not at all
— No gluten-free information on the menu
Great experience. They make their own ice cream and all allergens are clearly marked. The only ice cream flavor I couldn't have was birthday cake that has chunks of cake in it. Loved my trip
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Did not even know what gluten was or how to answer any questions concerning the food. Horrible
No
Love their flavors! If you let them know you have an allergy they go to the back and use a new ice cream container. Will also open new candy if they have it.
Ice cream was good, but high risk of cross contamination.
No
Ice cream with lots of GF flavors and options.
This location is now a Maggie Moo’s and they have no idea what gluten is. We are pretty sure they believed lactose was the same as gluten, but they insisted that everything contained gluten. We ended up getting a plain milkshake with milk, ice cream, and chocolate syrup just to be safe. No reaction but also not our favorite way to order from restaurants either.
— Not very
— No gluten-free information on the menu
— Not Much/None
— Excellent
Not celiac safe! I’ve had a good experience at other ice cream shops, getting a fresh bun of ice cream and using a clean scooper. Not here. I asked for gluten free/celiac safe precautions, specifically a new tub and clean scooper, and the worker ignored what I said and rinsed his used scooper in a sink for 2 seconds and dug right into a used ice cream bin. Not what I asked for and not safe at all.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
The server got ice cream out of a separate and non contaminated container and use a separate preparation area.
— Very
— Some
— Excellent
Great Staff & Owners! Knowledgeable and willing to find out information regarding allergies. This place gets busy & it may take them a minute to find out but if you are kind they will be as well. Delicious Fresh Made Icecream (cheesecake & peanut butter recommended) along with some Gluten Friendly Cookies. If you have celiac the cookies are not recommended but we did not experience any “issues” with our icecream after eating them. Go check this place out!!
Staff was willing to help with allergen advice. No guarantee of cross contact but staff was willing and ready to help any way they could. Scooped from tubs in the back and got toppings from the back.
Yes