Mario's Seawall Italian Restaurant

Review by Melissa

628 Seawall Blvd, Galveston, TX 77550
6 years ago

Awful service. Picked this resturant, as from reviews it looked good for gluten free. Checked when we arrived if they had a gluten free menu. Lady said yes sure it's on the original menu. Sat down and ordered. Lady who took our order couldn't understand English. Kept checking with her that it is gluten free. She took our order and went to give it to the kitchen. Next she came back saying no we can't have that. No gluten free only pasta. She took another order from us. And then said no can't do that. She walked out. So I chased after her and asked what is going on. She said the manager is busy. Then 5 minutes later the manager arrived ( 16 year old girl) and said we only have pasta that it is. As it's spring break we don't have anything else. Well one your lady on reception should know what she is going. And two the chefs should know how to order correctly! We ended up walking out! An they still charged us for our drinks. Appalling service... Never again! Does not understand what gluten free means...