Review of Mastro's Steakhouse

2087 Thousand Oaks Blvd, Thousand Oaks, CA 91362

Overall Rating

Review


I have Celiac. My wife doesn’t. They are supposed to make the steak without the rub for it to be gluten free. You really can’t tell if the rub is on the steak, so normally you have to take their word for it. Luckily for me, my wife likes her steak well done, so I noticed mine looked very cooked before even cutting into it. The waiter dismissed my concern, saying the runners never make mistakes. I then cut into the steak and it was beyond well done. I pointed it out only to find out that they did indeed switch our steaks. The manager came over and I told them, beyond how the steak was cooked, that I have a serious allergy to gluten and they need to be more careful. The manager offered me a salad while I waited for the steak… the salad came with croutons on it!! Needless to say, we left. It’s unacceptable by any restaurant, but especially one at this price point.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 weeks ago

Celiac