Mazatlan Restaurant

3.0 stars 3.0 out of 5 2 ratings
$$Gluten Free Menu, Mexican, Lunch, Restaurant

13024 Meridian Ave E, Puyallup, WA 98373

(253) 770-8702
  • User profile picture thumbnail
    1 ratingOctober 18, 2016

    If you would've asked me to review this restaurant a month ago I would've immediately selected a five. Unfortunately after last week's fiasco they would get a zero if I could. Firstly, I ordered an deluxe enchilada meal with beef for takeout I also expressed that I have Celiac disease and I cannot have gluten or I would end up in the ER, and I asked for chips and salsa, I didn't know they charged for chips and salsa, oh well that is the least of the pain ahead. I received my order and drove home, this was my cheat meal mind you and I was spent from the gym. I get home and open the container and thought hmm where are the rice and beans and why is the enchilada so BIG, with all of the cheese, guacamole and onions I couldn't tell if it was a flour (deadly) or corn (safe) tortilla. So, I pulled off the smallest piece known to man and was mortified it was FLOUR! By this time I was VERY tired and extremely hungry so I drove over 20 minutes back to the restaurant and asked what is this, the two gals behind the counter seemed very amused I was calm but very upset. When I asked where were the rice and beans the gal sarcastically said there in the burrito, the Manadero burrito. Hmm I then stated I didn't order a burrito I ordered the deluxe enchilada plate, by this time the two women giggled and whispered to each other and one went back to the kitchen. Then a older lady came up to the register and the two spoke in Spanish to each other and although I was freaked they were never apologetic EVER. I received my enchilada deluxe meal and was told well we helped you out it would've been $1.50 more, WOW if only I would've been rung up correctly in the first place and received the right food, just WOW. Anyhow, I received a special gift from their mistake and from an unfortunate taste test, my sinuses swelled and a sinus infection resulted from the histamine response from the gluten in the flour tortilla. I WILL NEVER COME HERE AGAIN. I recommend this place to know one, because of the lack of empathy and because I was treated so poorly, and if you are gluten intolerant or have Celiac disease NEVER go to this restaurant.

  • User profile picture thumbnail
    5 ratingJuly 02, 2016

    Gluten free was listed on the menu

Gluten-Free Features

  • Gluten Free Menu

Categories

  • Lunch
  • Mexican
  • Restaurant
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 11 pm
Saturday
11 am - 11 pm
Sunday
11 am - 10 pm

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