Service was horrible food over priced and terrible- manager could care less.
No
The last time we visited an M&S, it was fantastic. This was not. I called ahead to ask if they validated parking in the Biltmore garage. The employee (who ended up being our pretty good waiter) said they did, but they do not. A hostess told me there wasn't a GF menu, but there was. The food tasted good, but not great. It was delivered lukewarm, but we were too hungry to wait again. A manager brought me an item with a gluteny garnish. They do not offer GF bread or rolls. I wouldn't go back because it should be consistently great at that price point. I did not get sick.
Excellent service and food. They offer gf rolls for table bread and will alter anything as needed (that I remember).
I had the mahi mahi and they gave me mashed potatoes. The waiter was very knowledgeable and very helpful.
— Very
— No gluten-free information on the menu
— Some
— Excellent
Had multiple courses from the gluten free menu but had a reaction immediately after (for me that means I likely ate gluten, not something that was cross contaminated)
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
Staff was knowledgeable but I had to ask a lot of questions because GF items on the menu were not marked. I got the stuffed salmon which came with mashed potatoes and green beans. It was fine. For dessert I got the "chocolate box," which is a box made of chocolate filled with whipped cream and berries--delicious! It's been 24 hours and I haven't noticed any symptoms.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Celiac friendly. They have a separate menu and cooked everything separate. They took great care.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Extent service, knowledgeable about GF/celiac. Had cedar planked salmon, salad and chocolate bag for dessert which was incredibly decadent and delicious. Lovely experience. Not usually a fan of chains, but really enjoyed this meal and felt good after.
— Very
— Some
— Excellent