I called to talk about options for a gluten free options in the bakery. We initially talked about their menu, made a selection, discussed pricing options, and went through the entire ordering process until right before she charged my card she placed me on hold. When she came back she explained there would be an additional $45 gluten free fee (the cake I wanted was only $20 to begin with). I was extremely disappointed in this. I understand some up charge and would have been comfortable spending $40 for the same $20 gluten option, but a 200% markup is insane.
— No gluten-free information on the menu
— Not Much
They could not tell me if the chocolate strawberries were gluten free… things labeled “gluten-free” are in the same cases and touching non GF items. Not at all Celiac friendly.
— Not at all
— Not Much
The cakes are okay however they have regular and gluten free cupcakes and macaroons literally touching each other which makes the gluten free baking effort pointless. And it isn’t just one thing was touching another. Every other macaroon was gluten free and every other wasn’t so the gluten free ones have gluten on either side of them. The girl that was boxing out order even dropped a regular macaroon onto a gluten free pile and just picked it up and went on with my parents regular order like it was nothing. I refused to order after I saw that.
Excellent and beautiful cupcakes