told them it was more serious than just a choice to eat gluten free and still got very sick from the food.
They put onions on my pizza when I requested for them to not be there. And they must not practice good separation techniques because I was soooo sick that night from it. Definitely got glutened.
Good gluten free pizza. Not the typical cracker-like crust you get most places. The toppings are awesome as well.
The gluten-free pizza is always delicious. The staff takes good care of me.
As of April 2014 they have changed their GF pizza dough and it is very good. They also have customizable salads that are great, if a little pricy.
Gluten free pizza is awful! Salad again!
The employeees were great, they were completly aware of food allergies!!! My pizza was great, as was the rest of my non gf family!!! Will be back when we want pizza again.
Amazing GF pizza
Yummy options and the staff is very willing to go to the ends of the earth to make sure everything is GF and answer any questions!
This place was excellent. I am just visiting the city of Savannah and haven’t found too many places that I would agree are really gluten and dairy free friendly. Mellow Mushroom has excellent choices and their staff is very knowledgeable or is willing to ask. I would recommend this place to anyone.
This gets 5 stars on safety and zero on the pizza. I remember the old days when gf pizza crust tasted like corrugated cardboard boxes. Mellow Mushroom hasn’t progressed since those days. Three friends with celiac disease agreed that it was the worst crust we had eaten in 10 years. However, nobody got sick.
Can’t cook a GF pizza without burning it. This has happened multiple times. Tired of giving chances. Excuse is always that it’s a thin crust. Must be poor management. It’s not rocket science, watch it!! Plenty of places are able to cook a gf pizza without burning it. Mellow has great protocols in place for Celiac peeps, but if you can’t cook it...ugh! My advice, try another location. This one stinks.
The staff was educated on Celiac disease. They also marked my ticket as "allergy." I ate at Mellow Mushroom prior to my diagnosis and happy to say I can continue eating my favorite Cosmic Karma pizza again, just on a flatbread. It's still quite delicious. They claimed the dressings were GF too, but I didn't try them.
I really, really want to love this place, but I can't. I've eaten the GF pizza here on four occasions. Three times it has made me sick to some degree. (I can’t believe I kept going back, but I was just that desperate to eat pizza in a restaurant that my friends and family liked going to.) It has to be from cross contamination. If you are gluten sensitive, it might be okay, but it's not for those with celiac.
Pizza is delicious and it is a really fun place for kids to go. My kids said that this is their favorite pizza place by far.
while I think they may have tried harder than most to make a gluten free pizza I'm far too sick for this to be considered gluten free. the food was also pretty expensive for being a pizza joint. $15 for 4 slices of pizza is a pretty spendy poison.
I go here all the time. I used to be in love with their gf pizza until they changed the crust size from a medium to a small. I never got sick from the pizza; however, one time I felt glutened after eating an order of wings (though they tried to argue with me that they didn’t think that was possible, which was very annoying🙄). Overall, a good place for tasty gf pizza and drinks. It can get very busy during rush hour.
As usual, my experiences with mellow mushroom never fail to disappoint. I love them and I have never gotten sick
Only gf pizza available is a small 10 inch for which they charge an additional $2. Base is quite heavy and hard. Only starter available was hummus with carrot and celery sticks. New server and kitchen staff were not clued up on gf options but the server did try to be as helpful as possible
The pizza here is good but as all gluten-free food, a bit pricey. They don’t have very many choices for gluten free though, and the pizza crust isn’t very good. I would say that if you want pizza and needed something to eat quickly, this would be the place to go. I wasn’t affected by this restaurant but then again I only have an intolerance to gluten and am not celiac. This place may not be safe for celiacs,so be careful.
Had a delicious GF pizza! very knowledgeable and accommodating.
I don’t have Celiacs. However some severe stomach issues recently had my doctor put me on the low fodmap diet. So this is the second time that I have ordered food here since making this life style change. I have to cut out many things but in pizza I have to watch gluten, certain toppings, onion and garlic. So I ordered my gluten free pizza with olive oil not tomato sauce because every sauce has garlic or it says spices. My pizza comes with sauce which I didn’t check because last time it didn’t. I didn’t realize there was sauce on it right away because I can have tomatoes and had added them to my pizza. I decided to call them back to investigate whether I just ate garlic. They put the manager on the phone. When the manager came on he said there was no garlic in their sauce and put me on hold to confirm. Well it turns out that it doesn’t say garlic it says spices. The reason I’m upset is because when he didn’t see garlic he kept saying you will be okay, and you won’t get sick. He kept repeating it. I finally said “Look you don’t know if there was garlic on the pizza, because you don’t what spices means, but regardless I didn’t ask for sauce, I’m not going end up in the hospital or try sue are anything crazy if there was but you can’t be sure there wasn’t. I won’t no until tomorrow if there was garlic and you have no idea how my body will respond to it if there was garlic, please stop acting as if you did nothing wrong.” Thankfully he didn’t say anything else about how my body would respond. Mistakes happen but to then try to brush it off like it was nothing is frustrating. They remade my pizza correctly and ended up giving my husband a gift certificate for the cost. However if there was garlic I’m not sure what will happen it took over 6 weeks of detox to stop my stomach pain and I’m not sure how much or little will negatively affect it now. Be careful with what you order and expect them to make excuses if they mess it up.
I ate here on Friday for lunch. I let them know I’m celiac and the waiter assured me they were very familiar with CC protocol etc. my stomach started hurting within 1/2 hour of eating :( I am pretty non-symptomatic usually so was surprised that i felt this way right after eating the pizza. Seems their procedures weren’t safe enough 😢
We ordered two gf pizzas. When the order came up our waitress told us the kitchen suspected cross contamination. She apologized and said they were making new pizzas. The manager offered to comp an appetizer. The pizzas were great and the server was on top of it all.
I have ordered from Mellow Mushroom several times. The first time I ate their pizza, I became ill (about a year ago). Since I have had much improved experiences. I do well with their white pizza. I try to stay away from meat choices other than Pepperoni. They do not guarantee Celiac safe food.
GF pizza looked amazing, but it turned out the crust had a burnt flavor to it and it was very dark. Everyone knows GF crust are temperamental and very easy to burn. When I mentioned to the server that it looked fabulous but it was a bit burnt they immediately made me a new one and assured me they wanted me to have a perfect Pizza today. I'm incredibly psyched! Manager Matt did an awesome job as did server Justin. Kudos. Highly recommend...!
I didn’t get sick, and I usually absolutely love Mellow Mushroom for gluten free pizza, but this location was mediocre at best. The food was gross, and service was okayish (for some reason we had 3 different servers, and I think the first might have been drunk????) I love Mellow Mushroom and had never had a bad experience before this one. Would recommend the chain, but definitely not this location. There’s a good gluten free bakery (Rise) literally one minute away—go there instead.
Nice people, nice menu and healthier choices than most, unfortunately the guys behind the counter who prepare the pizzas DO NOT ALWAYS FOLLOW PROCEDURE given them by the company to insure gluten free. Eaten the pizza several times, but last time I got sick, and if you’re allergic to gluten like I am, you know when you’ve been burned. Managers are unable to make sure workers use the process in place. Eat at your own risk.
This was my first visit here and my first time using my Nima Sensor. I spoke with the server about their preparation practices, which seemed excellent. I ordered the Mighty Meaty GF pie. I tried to gather a sample for the Nima that had a majority of the ingredients. Nima found no gluten. The pizza was excellent and I had no I'll effects afterwards. This seems to be a very safe place for celiac. I will return.
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