I ate here last year. Great servers and new what celiac was and ect. Was not a good experience this time. I have celiac and got very sick. I will not be going back. I explained and they asserted they could handle the cross contamination and ect. As I said before I got very sick.
They claim to be GF but my son gets sick every time we eat here. Either they are very careless with ingredients and cross contamination or they just don’t care. We are here 2 nights ago and it was a disaster. Horrible unfriendly and indifferent service and they could not care less. Won’t go back and won’t recommend.
The food not causing a reaction is the only reason for more than 1 star. We came with family that spoke highly of Mellow Mushroom in South Carolina. What a disappointment!!!! We waited an hour for our food to start arriving. And then it took 30 minutes for all the food to arrive at the table each individual person’s separately. And the child’s meal was the VERY last to arrive and we had to ask for her something to eat while we waited. This was NOT the waitress’s fault as we watched her trying. This was an issue of the kitchen not managing their food delivery correctly.
They are aware of celiac. They let us know that they would change gloves and make sure the gf pizza was kept away from other food. Excellent service.
Great service. My daughter and I loved the GF pizza. I've also had the salads at Mellow. It's a bit pricey, but it is nice to have a pizza option.
Gluten free pizza was very good and priced the same as the non-gluten free pizzas. Friendly service. My son thought it was the best gluten free pizza he has had!
Very good pizza. Had a great experience there. Will good back for sure!
Very good gluten free pizza, but when the waitress brought the food, she said "Gluten free pizza and a 'good' one" - referring to my husband's non-gf pizza. We think Mellow Mushroom is rather pricey.
Pizza was awesome. But I did however have a nasty reaction after eating there. Within minutes if leaving I was doubled over in abdominal pain. Pain that was so bad I passed out and damn near hospitalized. The staff was great and so was our waitress, but I can't afford another attack like that one.
Wait staff well informed about cross contamination
Love the Gluten Free House Pizza!!!! They also have a selection of Gluten Free Beer!!! Separate ovens & prep areas as well!
Great franchise! Totally teach staff to listen to allergen needs and do what they can to accommodate or explain options.
Pizza was very good and they were very accommodating.
There is only one size of the gluten free crust but that means I can have leftovers!!! The crust is really good too!!
Some of the best pizza we have ever had! Both me and my brother have celiac, and we were impressed by how the menu writes out the gluten free procedures. They use a separate prep table, new gloves, new aprons, and separate utensils each time someone orders gluten free. Personally, I have not had pizza that tastes that good since before I was diagnosed. It was like someone took my favorite pizza and made it into a gluten free version! The crust was a little crispy, but that is to be expected of thin crust. The toppings are fresh, the atmosphere is exciting, and the servers are super friendly. 10/10 Only complaint is that it’s pretty expensive, yet still completely worth it.
Tired of self-diagnosed "Celiacs" on here giving 5 star reviews. There's gluten in this. Coming from an authentic, super sensitive Celiac, folks.
Their menu is marked with what can be made gluten-free. I had the veggie pizza. The crust was ok (cardboard texture) but I didn’t get sick and it was very filling!
Staff was very knowledgeable about celiac and the gf offerings. The server explained that not all of the typically gf items (like pineapples) are on their separate gf line but the ones indicated in the menu are (pineapples don’t belong on pizza anyway). My daughter was very pleased with both the flavor and the portion size of her small pizza. Thanks! We will return!
Ate at the bar and had no issues with gluten free pizzas. Chris was our bartender and he was awesome. Made sure everything was great. For how busy the place was we got fed pretty quickly. If Chris wasn't checking on us, the other bartender Alex was. What was just meant to be a Quick stop for pizza before a concert ended up being a really nice experience.
Mellow mushroom is always a reliable go to for me! Knowledgeable staff and you always get a sense that there is clearly a well followed allergy protocol that the employees are trained and encouraged to use.
Pizza was Awesome!!! I have an allergy to gluten and I had no issues. The waitress was nice and knowledgeable. She said they have a dedicated kitchen space that makes gluten free pizzas separate from everything else. The pizza was so good my son like the gluten free better than the regular pizza. We will definitely be back!!!
I had an excellent experience here today! The pizza was the best gf pizza I've had so far. Our server was excellent. I wanted to order a salad. She informed me that while the salad itself was made up of gf produce, they could not call it certified because it was not located separately in the kitchen.
This place was really yummy! They have a selection of 4 pizzas that guarantee they are gluten free! The oven they use isn't used for the other pizzas plus they have a screen they place it on to keep it safe. Only one person is allowed to handle the pizza. My family loved the mellow mushroom.
Waitress was great and very knowledgeable about CC. She explained they have a dedicated oven for GF pizzas. The crust wasn’t the best GF crust I’ve had, but it is a safe option for eating out.
This place was amazing! They have really good GF pizza (best I have ever had) and our server was very knowledgeable on their menu. She was also really funny and patient as I figured my pizza out. She answered every question I had and if she didn’t know it, she asked the manager and he/she knew it. Good for the family and those with celiacs. Ingredients that were GF were listed with a symbol next to them. Awesome place and I highly recommend it!
Our pizza was cold, the crust was tough and our gluten free pizzas were forgotten about. Twice. Once the GF pizzas with vegan cheese arrived, they were burnt. The only reason we are giving 2 stars is because our waiter was mortified with the number of errors coming out of the kitchen. Updated to add that the two gluten sensitive members of our family wound up severely ill. Seems like there were serious issues in the kitchen this evening.
Great with knowledge and procedures for Celiacs and our daughter wasn't sick at all from the pizza; however, her pizza was overbaked to the point where the crust was completely inedible. We would have asked for another, but as it was, it took us over an hour to get our food. Our salads were terrible, but the regular pizza was terrific. Just disappointed.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm