Mel's Diner

3 ratings
$$ • Diner
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers
Safety Rating
3 ratings

As rated by the community

100 Universal City Plaza
Universal City, CA 91608

Most Recent Reviews


Celiac

Overall Rating

Review


Excellent experience! Our Daughter ordered the Cheese Burger with gluten free bun and fries. The Chef confirmed the order with me, took a little extra time making the order safe which I appreciate very much.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Cashier said food would be safe but put wheat allergy on ticket instead of gluten allergy. Service counter person wasn’t sure that fries were gluten free. GF buns were not available at 7:30 PM with 10 PM park close. I asked for a refund and the manager was defensive and unapologetic.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 9 months ago read full review

Gluten Intolerant

Overall Rating

Review


This place is like a well oiled machine! I was pleasantly surprised to learn that they had gluten-free buns! I noticed that all of our buns were initially the same when I picked up my order, so they had to remake mine. My burger and fries and milkshake were delicious. Everyone else also enjoyed their meals. It was busy, so obviously a little bit slow. One of the other members in our party did send back his chicken sandwich because it was very burnt. They replaced it with another very burnt chicken sandwich. We were only able to snag one table for the 11 of us so half sat and half stood. We were entertained by Frankenstein, while eating, so that was fun!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 11 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers

Categories

  • Diner
  • Dinner
  • Lunch

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