So they have cross contamination procedures in place BUT rarely does that information make from the cashier to the person making your food. I've had to have my food remade the last few times because when I open the bag it's clearly a soft (wheat) taco but then when I talk to the person making the food they can remake it safely. Definitely an eat at your own risk type of place.
Honestly not sure about this place. I was expecting more when I saw it had a good amount of decent reviews. But when you walk in you are greeted with nothing different than Taco Bell. My girlfriend didn’t get sick, but wouldn’t recommend this place for anyone with Celiac as the safety precautions don’t seem to be there.
This is clearly a LOCATION problem. Ordered gluten free tacos - handed a bag of soft flour shell tacos - go back in, they couldn’t get the right meat, never added the sour cream I paid for and never changed gloves or used other containers like I’ve seen at our West Seneca location. I will never return again.