MOOYAH Burgers, Fries & Shakes

CAUTION I can’t comment about the quality of food because I chose not to stay (I really wanted fries). Per the manager they do have a separate fryer for the fries. HOWEVER, they funnel and strain all the fryer oils into one central vat and then reuse the oil. Cross contamination is a certainty.

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Good experience. Gluten free bun was great. Did not try fries. Not because of the shared fryer but I just don’t eat deep fried food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had a really good burger on a GF bun. No GF menu, but they have a comprehensive allergen info on their website that even highlights cross contamination risks.

They use a separate fryer basket for fries, but the oil is shared with other fried foods, so we didn’t risk it with the fries.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout

I eat here when I can because their gluten free buns are incredible. I try buying them in bulk but haven't been able to...yet! Their fries are delicious, too!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers outdoor seating

I came in off of the expressway and navigated their on purpose to buy food only to be turned away because I really urgently had to use the restroom before I ate and they would not allow me too

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Staff are a bunch of teenagers. I explained I have a gluten allergy and asked about the fries. The girl had no idea what a gluten allergy was - had to ask a co worker and they looked at each other and giggled. Rude and unknowledgeable. I had to ask exactly what they fried in the fryer. Didn’t eat there - didn’t want the risk

Celiac friendly?

No

We were traveling through area and stopped for burger and chocolate milkshakes. I though based on reviews there would be no problem. After a short discussion they said milkshakes were not gluten free. They seemed confused. We went next door to eat where there was no confusion.

Celiac friendly?

No

shared fryer for French fries

The gluten-free bun is fantastic. I've never had a problem eating here. The staff is knowledgeable and friendly

The GF buns are so good- almost like wheat bread. They’re soft on the inside with 2 kinds of seeds on the outside. I’ve never had a reaction after eating here.

They now have gf buns! I was so excited that I could eat here. i love their chicken sandwich and sweet potato fries.

The food is decent, but they do not have gf bread and buns...bummer

We have been here at least six times we have had a consistent experience every time and NEVER waited more than 10minutes for our food--which btw is cooked fresh to order-plus fresh cut fries (the large comes on a baking sheet to feed the whole family)AND fresh baked buns (not GF but the rest of the family loves them) The GF option is on a salad (no onion straws--OR a very nicely made lettuce cup) You are paying for quality food it's Comparable to Meatheads/5guys prices (my opinion better tasting)--if you want cheap (ps have you ever wondered WHY their food is SO cheap?) and fast-- McDonalds is down the street. The owners always take VERY special care of me--I have a gluten allergy I make a lot of requests --they gladly oblige with a smile- they change their gloves and the same person follows my food all the way through the line--that was without me asking! The fact that they know what a gluten allergy is and how to best avoid cross contamination is not something that I experience very often in ANY restaurant. I strongly recommend Mooyah's of Joliet and I will be back again very soon! Note: the fryer is listed as a cross contamination risk--it is not listed as dedicated but has separate sections where they fry different items--I do react to cross contamination and have yet to react to their fries--I wouldn't risk it if you are super sensitive but...

Celiac friendly?

Yes

I ordered DoorDash and I ordered the burger wrapped in lettuce but instead I got a regular bun. This is the first time this has happened and I am very annoyed. Btw I don’t have celiac I have a gluten intolerance. But I was still very annoyed especially since I paid a good price for it

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Newly diagnosed with celiac disease (3-4 months). I was in Abilene for a quick day trip and looking for a place to eat. Usually Five Guys is my go-to if I don’t have a packed lunch. Abilene doesn’t have one. I saw online that they had a gluten free bun on the menu. Prior to going I called and asked to speak with a manager to ask about gluten free options. She was very knowledgeable and had all of the answers. She informed me that their beef and buns were cooked on separate grills. She also said they wrap the gluten free buns in foil before warming them on the grill, so that are not cross contaminated. She also informed me that they do not have a separate fryer so that their fried WOULD have cross contamination with the other items that they deep fry, so I should not order them.

Overall the beef was good and the gluten free bun was not bad! Much better than some I have tried.

I would recommend this place as long as you let them know about your condition.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had just a bacon cheeseburger with no bun because I didn’t want to pay extra for a GF roll. The thin bad tasting burger was covered in rock hard overdone bacon. I was upset that I didn’t just go to Jersey Mike’s across the parking lot. It definitely wasn’t worth the inflated pricing.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Best burger I’ve had in a long time. The bun was delicious and didn’t fall apart. The staff was very good. Two hamburgers, two drinks, and one fry cost $35.00 which included $2.80 for the bun. I did not feel sick at all.

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I ordered fries and a gluten-free burger. The restaurant assured me they had a dedicated fryer for gluten-free items. However, when my food arrived, they placed my fries on the same tray as someone else's order, which included a regular bun with gluten.

I noticed the mistake right away because of the bun and questioned it. Despite this, they simply moved the fries to my tray, even though they had come into contact with the gluten bun. I explained the risk of cross-contamination and that I couldn't eat the fries.

Unfortunately, I still got sick from the burger, which suggests a disregard for proper food safety protocols. In the end, I paid for fries I couldn't eat and got sick from the meal anyway.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good