CAUTION I can’t comment about the quality of food because I chose not to stay (I really wanted fries). Per the manager they do have a separate fryer for the fries. HOWEVER, they funnel and strain all the fryer oils into one central vat and then reuse the oil. Cross contamination is a certainty.
— No gluten-free information on the menu
— Not Much
Good experience. Gluten free bun was great. Did not try fries. Not because of the shared fryer but I just don’t eat deep fried food.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had a really good burger on a GF bun. No GF menu, but they have a comprehensive allergen info on their website that even highlights cross contamination risks.
They use a separate fryer basket for fries, but the oil is shared with other fried foods, so we didn’t risk it with the fries.
— No gluten-free information on the menu
— Some
— Good
I eat here when I can because their gluten free buns are incredible. I try buying them in bulk but haven't been able to...yet! Their fries are delicious, too!
— Somewhat
— Some
— Excellent
I came in off of the expressway and navigated their on purpose to buy food only to be turned away because I really urgently had to use the restroom before I ate and they would not allow me too
— Separate gluten-free menu
— Most/All
— Average
Staff are a bunch of teenagers. I explained I have a gluten allergy and asked about the fries. The girl had no idea what a gluten allergy was - had to ask a co worker and they looked at each other and giggled. Rude and unknowledgeable. I had to ask exactly what they fried in the fryer. Didn’t eat there - didn’t want the risk
No
We were traveling through area and stopped for burger and chocolate milkshakes. I though based on reviews there would be no problem. After a short discussion they said milkshakes were not gluten free. They seemed confused. We went next door to eat where there was no confusion.
No
shared fryer for French fries
The gluten-free bun is fantastic. I've never had a problem eating here. The staff is knowledgeable and friendly
The GF buns are so good- almost like wheat bread. They’re soft on the inside with 2 kinds of seeds on the outside. I’ve never had a reaction after eating here.
They now have gf buns! I was so excited that I could eat here. i love their chicken sandwich and sweet potato fries.
The food is decent, but they do not have gf bread and buns...bummer
We have been here at least six times we have had a consistent experience every time and NEVER waited more than 10minutes for our food--which btw is cooked fresh to order-plus fresh cut fries (the large comes on a baking sheet to feed the whole family)AND fresh baked buns (not GF but the rest of the family loves them) The GF option is on a salad (no onion straws--OR a very nicely made lettuce cup) You are paying for quality food it's Comparable to Meatheads/5guys prices (my opinion better tasting)--if you want cheap (ps have you ever wondered WHY their food is SO cheap?) and fast-- McDonalds is down the street. The owners always take VERY special care of me--I have a gluten allergy I make a lot of requests --they gladly oblige with a smile- they change their gloves and the same person follows my food all the way through the line--that was without me asking! The fact that they know what a gluten allergy is and how to best avoid cross contamination is not something that I experience very often in ANY restaurant. I strongly recommend Mooyah's of Joliet and I will be back again very soon! Note: the fryer is listed as a cross contamination risk--it is not listed as dedicated but has separate sections where they fry different items--I do react to cross contamination and have yet to react to their fries--I wouldn't risk it if you are super sensitive but...
Yes
I ordered fries and a gluten-free burger. The restaurant assured me they had a dedicated fryer for gluten-free items. However, when my food arrived, they placed my fries on the same tray as someone else's order, which included a regular bun with gluten.
I noticed the mistake right away because of the bun and questioned it. Despite this, they simply moved the fries to my tray, even though they had come into contact with the gluten bun. I explained the risk of cross-contamination and that I couldn't eat the fries.
Unfortunately, I still got sick from the burger, which suggests a disregard for proper food safety protocols. In the end, I paid for fries I couldn't eat and got sick from the meal anyway.
— Not at all
— Some
— Good
Me (gluten and dairy free) and my mom’s (gluten free) favorite burger place is this one. Their gluten free buns are like no other gluten free buns we’ve tried. The fries they do are only well done so take that into consideration if you don’t like that type of fry(s). They have many gluten free options but is a not gluten free restaurant at heart so people with celiac be careful. They use the same grills for burgers and buns (the fries are gluten free).
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Delicious burgers and sweet potato fries. The “ice burgers” on lettuce were great and the GF buns were delicious. They ask if it’s an allergy or preference. They have a full GF menu available online. There are GF shakes too. Service was great especially since it’s a fast food joint. They came to our table to see if we needed anything and helped clear the trays when we were finished. Highly recommend this place!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They only thing in this place that is gluten free is the bun. The burgers have gluten in them . So they have NO menu for gluten free.
— No gluten-free information on the menu
The guy on the order station didn't know they had an allergen sheet. He did offer to check with the manager who confirmed they didn't have any information about allergens available. Silly me, going ahead and ordering a turkey burger on a gluten free bun. It didn't taste great, i spent the rest of the night with an unhappy gut and scolded myself that just going to the grocery store when traveling is really easy and safe. Go to the Publix next door and save yourself the pain.
— No gluten-free information on the menu