MOOYAH Burgers, Fries & Shakes

2 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers
2611 W Jefferson St
Joliet, IL 60435

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


CAUTION I can’t comment about the quality of food because I chose not to stay (I really wanted fries). Per the manager they do have a separate fryer for the fries. HOWEVER, they funnel and strain all the fryer oils into one central vat and then reuse the oil. Cross contamination is a certainty.

Safety


Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Updated 7 months ago read full review

Gluten Sensitive

Overall Rating

Review


Good experience. Gluten free bun was great. Did not try fries. Not because of the shared fryer but I just don’t eat deep fried food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Had a really good burger on a GF bun. No GF menu, but they have a comprehensive allergen info on their website that even highlights cross contamination risks.

They use a separate fryer basket for fries, but the oil is shared with other fried foods, so we didn’t risk it with the fries.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu

Categories

  • Dinner
  • Lunch
  • Online Ordering
  • Restaurant
  • Soy-Free Friendly
  • Takeout

Photos


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More Reviews


Overall Rating

Review


I eat here when I can because their gluten free buns are incredible. I try buying them in bulk but haven't been able to...yet! Their fries are delicious, too!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Review


I came in off of the expressway and navigated their on purpose to buy food only to be turned away because I really urgently had to use the restroom before I ate and they would not allow me too

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Staff are a bunch of teenagers. I explained I have a gluten allergy and asked about the fries. The girl had no idea what a gluten allergy was - had to ask a co worker and they looked at each other and giggled. Rude and unknowledgeable. I had to ask exactly what they fried in the fryer. Didn’t eat there - didn’t want the risk

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Review


We were traveling through area and stopped for burger and chocolate milkshakes. I though based on reviews there would be no problem. After a short discussion they said milkshakes were not gluten free. They seemed confused. We went next door to eat where there was no confusion.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


shared fryer for French fries

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The gluten-free bun is fantastic. I've never had a problem eating here. The staff is knowledgeable and friendly

Updated 6 years ago read full review

Overall Rating

Review


The GF buns are so good- almost like wheat bread. They’re soft on the inside with 2 kinds of seeds on the outside. I’ve never had a reaction after eating here.

Updated 6 years ago read full review

Overall Rating

Review


They now have gf buns! I was so excited that I could eat here. i love their chicken sandwich and sweet potato fries.

Updated 6 years ago read full review

Overall Rating

Review


The food is decent, but they do not have gf bread and buns...bummer

Updated 7 years ago read full review

Celiac

Overall Rating

Review


We have been here at least six times we have had a consistent experience every time and NEVER waited more than 10minutes for our food--which btw is cooked fresh to order-plus fresh cut fries (the large comes on a baking sheet to feed the whole family)AND fresh baked buns (not GF but the rest of the family loves them) The GF option is on a salad (no onion straws--OR a very nicely made lettuce cup) You are paying for quality food it's Comparable to Meatheads/5guys prices (my opinion better tasting)--if you want cheap (ps have you ever wondered WHY their food is SO cheap?) and fast-- McDonalds is down the street. The owners always take VERY special care of me--I have a gluten allergy I make a lot of requests --they gladly oblige with a smile- they change their gloves and the same person follows my food all the way through the line--that was without me asking! The fact that they know what a gluten allergy is and how to best avoid cross contamination is not something that I experience very often in ANY restaurant. I strongly recommend Mooyah's of Joliet and I will be back again very soon! Note: the fryer is listed as a cross contamination risk--it is not listed as dedicated but has separate sections where they fry different items--I do react to cross contamination and have yet to react to their fries--I wouldn't risk it if you are super sensitive but...

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I ordered fries and a gluten-free burger. The restaurant assured me they had a dedicated fryer for gluten-free items. However, when my food arrived, they placed my fries on the same tray as someone else's order, which included a regular bun with gluten.

I noticed the mistake right away because of the bun and questioned it. Despite this, they simply moved the fries to my tray, even though they had come into contact with the gluten bun. I explained the risk of cross-contamination and that I couldn't eat the fries.

Unfortunately, I still got sick from the burger, which suggests a disregard for proper food safety protocols. In the end, I paid for fries I couldn't eat and got sick from the meal anyway.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Me (gluten and dairy free) and my mom’s (gluten free) favorite burger place is this one. Their gluten free buns are like no other gluten free buns we’ve tried. The fries they do are only well done so take that into consideration if you don’t like that type of fry(s). They have many gluten free options but is a not gluten free restaurant at heart so people with celiac be careful. They use the same grills for burgers and buns (the fries are gluten free).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Delicious burgers and sweet potato fries. The “ice burgers” on lettuce were great and the GF buns were delicious. They ask if it’s an allergy or preference. They have a full GF menu available online. There are GF shakes too. Service was great especially since it’s a fast food joint. They came to our table to see if we needed anything and helped clear the trays when we were finished. Highly recommend this place!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They only thing in this place that is gluten free is the bun. The burgers have gluten in them . So they have NO menu for gluten free.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Celiac

Overall Rating

Review


The guy on the order station didn't know they had an allergen sheet. He did offer to check with the manager who confirmed they didn't have any information about allergens available. Silly me, going ahead and ordering a turkey burger on a gluten free bun. It didn't taste great, i spent the rest of the night with an unhappy gut and scolded myself that just going to the grocery store when traveling is really easy and safe. Go to the Publix next door and save yourself the pain.

Safety


Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating

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