We were traveling through area and stopped for burger and chocolate milkshakes. I though based on reviews there would be no problem. After a short discussion they said milkshakes were not gluten free. They seemed confused. We went next door to eat where there was no confusion.
shared fryer for French fries
The gluten-free bun is fantastic. I've never had a problem eating here. The staff is knowledgeable and friendly
The GF buns are so good- almost like wheat bread. They’re soft on the inside with 2 kinds of seeds on the outside. I’ve never had a reaction after eating here.
They now have gf buns! I was so excited that I could eat here. i love their chicken sandwich and sweet potato fries.
The food is decent, but they do not have gf bread and buns...bummer
We have been here at least six times we have had a consistent experience every time and NEVER waited more than 10minutes for our food--which btw is cooked fresh to order-plus fresh cut fries (the large comes on a baking sheet to feed the whole family)AND fresh baked buns (not GF but the rest of the family loves them) The GF option is on a salad (no onion straws--OR a very nicely made lettuce cup) You are paying for quality food it's Comparable to Meatheads/5guys prices (my opinion better tasting)--if you want cheap (ps have you ever wondered WHY their food is SO cheap?) and fast-- McDonalds is down the street. The owners always take VERY special care of me--I have a gluten allergy I make a lot of requests --they gladly oblige with a smile- they change their gloves and the same person follows my food all the way through the line--that was without me asking! The fact that they know what a gluten allergy is and how to best avoid cross contamination is not something that I experience very often in ANY restaurant. I strongly recommend Mooyah's of Joliet and I will be back again very soon! Note: the fryer is listed as a cross contamination risk--it is not listed as dedicated but has separate sections where they fry different items--I do react to cross contamination and have yet to react to their fries--I wouldn't risk it if you are super sensitive but...
You have to say "it's because of a wheat allergy" when you go in, otherwise since they play to hippie gimmicks, you'll get the hippie treatment. They are trained and cool about it, though. It's one of my usual lunch spots by work, so lately the lead cook notices me come in and alerts the staff. It's crucial you check the website first. The gluten free menu online is informative with the relevant disclaimers; shared fryer, which burgers do/do not include items containing gluten. The double diablo is fair game. Shove that mountain of fatty goodness into your belly.
Told cashier taking order I was celiac; cue clueless stare. Explained I cannot have wheat. Ordered a double burger with GRILLED ONIONS and BACON on a GLUTEN FREE BUN. Walked away and saw he put onion strings instead of grilled, heavy sigh. Told person running the line as well as cashier, they were so annoyed with me!! Had to stand for 25 minutes watching and didn’t get the bacon, but got the gluten free bun. They are a very poorly run overpriced copy of five guys. Don’t bother if you’re celiac
Gluten free bun was good, I think it’s Udi’s. Their fries are GF too and made to order. They even have a lettuce wrap option, I will be going back again!
This one is nasty (2530 University dr) .... go to the other one by target that I left a good review on. Here my order was wrong, the gf bread was old and disgusting, tomato hard, avocado brown. If this would have been my first visit to MOOYAH burgers, I would have never been back!!!
Great gf bun. Food was great. Will be returning.
Was first customer of the day. Ordered gluten free bun, verified that they used a dedicated fryer ordered sweet potato fries with a mushroom Swiss burger. The staff is friendly but untrained. They brought potato fries by mistake and after eating half the burger I asked what the fried onion rings were breaded with and they said flour. I paid $12.74 to get sick. I even commented to them that the other chains that advertise gluten free have made me sick. I was looking forward to a safe fast food burger. WRONGGGGG!
I wanted to love this place for my celiac son. They have designated fryers for the fries, but I watched a staff member pick up the basket for the chicken fryer and place it right on top of the fry fryer. When I addressed cross contamination with the manager he acted like I was crazy. Not worth the risk!
First time, so will need another trip for 5 stars. Excellent burgers fries, gf bun was excellent.
When I mentioned I needed a gluten free bun, they were very on top of things of making sure there was no cross contamination. When they brought out our order, the waitress stated that the fries at that time were not gluten free before I even had a chance to ask. They went above to make sure that I didn't have an issue.
One of the easiest GF experiences I’ve ever had! Their burgers are customizable so you choose 1/4 or 1/2 pounder. Next, you choose the type of bun you want, lettuce wrap is an option, and the GF bun is included for no extra charge. You select all your own toppings and sauces (most of which are GF). The fries are amazing! I went back and ordered more! I would definitely go back!
They had no GF buns the day we went. The girl behind the counter was not knowledgeable at all about GF, but I appreciated her honesty in admitting that, instead of pretending like she knew. My daughter loved that she could get a hot dog (no bun) and could eat the fries, which were delicious! We didn't get a shake because they put gluten containing ingredients in the mixer and I was afraid of cross-contamination. If we had one of these where I lived, I would definitely visit it often!
Nice gluten free menu. Gluten free bun and fries. Excellent and this Celiac had no problems.
Was standing in line to order when I watched them touch and prepare the in house buns that are not GF and then went to prepare the next order without changing her gloves. Sorry had to leave. Was so excited that there were GF buns too. Darn.
Pretty much the only gluten free fast food burger in Athens. Feel pretty comfortable about eating here. The menu options are clearly marked, they have a dedicated fryer for their fries and the staff seem conscientious. I’ve eaten here three times with no problems, but I wish they still had gluten free buns. As it stands you’re stuck with a lettuce wrap which is pretty messy.
The gluten free bun is delicious, but the staff doesn’t seem to know what gluten is. They told me the milkshake wasn’t gluten free because it contained milk. Also, the dedicated fryer isn’t dedicated at all because the staff uses it to fry chicken when they’re busy, then use it for “gluten-free” fries when they aren’t busy. The manager had no interest in learning how dangerous that is for Celiacs. Avoid the fries, but the burgers are really good.
The food was okay. Prepared safely. But not without complaint. The young lady making the food could be heard very clearly complaining about how much work it was to have to prepare something gluten-free because she had to change her gloves and get fresh utensils.... and we were one of three couples in the whole place. The placed our shareable fry on my husbands gluten tray rather than on mine meaning there was a chance of cross contamination. The food does not look like their photos. Burgers are much smaller. We also had to deal with flys and gnats while we ate and it’s basically winter outside so they must have an issue somewhere inside the restaurant. Won’t be returning.
Friendly staff, and food is good, but they gave me a regular bun by mistake. Had to get the burger re-done with a lettuce wrap, since they were out of gluten green buns. Fortunately, I’m non-celiac, but I would recommend caution to those who are.
Crusty Udi buns. Staff are not friendly. Dedicated friar and fries were decent. Didn’t get any burger of three ordered right. Safe but not good. :-/
They do not have a gluten free menu. They have gluten free buns but there is a chance of cross contamination. Also , fries are cooked in same fryer as breaded items. I wouldn’t chance it here unless I was eating gluten free for reasons other than Celiac Disease or a gluten allergy. Staff was helpful and friendly and advised of possible cross contamination issues.
they don't do gluten free at this location. asked the staff and they had no clue about anything, cross contamination, etc. said that they make everything on the same grill, etc.
They offer a gluten free bun and toast it on foil to prevent cross contamination on the grill. They changed gloves frequently, I was standing there watching the whole time to satisfy my worrying. I ordered a double burger on gf bun with bacon and cajun fries. Food was delicious and I didn't get sick like I did from Five Guys in Elmwood! The only caution is be careful if you need to avoid dairy bc the cheese is melted on the burgers directly on the grill and there is melted cheese all over where the burgers are cooked.
They had a very good burger with a gluten free bun, and the shakes were absolutely delicious. They cleaned the mixer before they made my shake as well since they have some non gluten free toppings. Would have been 5 stars if they had a dedicated frier for the fries.