I am not attacking the franchise just warning people it'd definitely not celiac friendly. It may be fine for lightly sensitive people to try but it's not worth it if you have celiac.
Otherwise the franchise was very nice and tried to be very accommodating.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Good
The staff was fabulous! They made sure they took care of my celiac daughters!
Yes
Celiac friendly!! They have a gluten free bun and will change their gloves!! Fries are made separate as well! They also have an iceberg lettuce wrap if you don’t want the gluten free bun
Yes
I ordered DoorDash and I ordered the burger wrapped in lettuce but instead I got a regular bun. This is the first time this has happened and I am very annoyed. Btw I don’t have celiac I have a gluten intolerance. But I was still very annoyed especially since I paid a good price for it
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Newly diagnosed with celiac disease (3-4 months). I was in Abilene for a quick day trip and looking for a place to eat. Usually Five Guys is my go-to if I don’t have a packed lunch. Abilene doesn’t have one. I saw online that they had a gluten free bun on the menu. Prior to going I called and asked to speak with a manager to ask about gluten free options. She was very knowledgeable and had all of the answers. She informed me that their beef and buns were cooked on separate grills. She also said they wrap the gluten free buns in foil before warming them on the grill, so that are not cross contaminated. She also informed me that they do not have a separate fryer so that their fried WOULD have cross contamination with the other items that they deep fry, so I should not order them.
Overall the beef was good and the gluten free bun was not bad! Much better than some I have tried.
I would recommend this place as long as you let them know about your condition.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had just a bacon cheeseburger with no bun because I didn’t want to pay extra for a GF roll. The thin bad tasting burger was covered in rock hard overdone bacon. I was upset that I didn’t just go to Jersey Mike’s across the parking lot. It definitely wasn’t worth the inflated pricing.
— Somewhat
— No gluten-free information on the menu
— Not Much
— Poor
Best burger I’ve had in a long time. The bun was delicious and didn’t fall apart. The staff was very good. Two hamburgers, two drinks, and one fry cost $35.00 which included $2.80 for the bun. I did not feel sick at all.
— Excellent
I ordered fries and a gluten-free burger. The restaurant assured me they had a dedicated fryer for gluten-free items. However, when my food arrived, they placed my fries on the same tray as someone else's order, which included a regular bun with gluten.
I noticed the mistake right away because of the bun and questioned it. Despite this, they simply moved the fries to my tray, even though they had come into contact with the gluten bun. I explained the risk of cross-contamination and that I couldn't eat the fries.
Unfortunately, I still got sick from the burger, which suggests a disregard for proper food safety protocols. In the end, I paid for fries I couldn't eat and got sick from the meal anyway.
— Not at all
— Some
— Good