They sanitize everything and change gloves! They have a separate fryer. This place takes customer service very seriously and they do a great job at avoiding cross-contact.
— Very
— Most/All
— Excellent
Wonderful service! Knowledgeable staff, many options for lettuce wraps or Gf buns. Fries and sweet potato fries too are both good.
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Staff was very knowledgeable. Have 2 kids with celiac. They agreed burgers were fantastic, so were the fries. Felt safe eating there. Separate fryer for the fries, and udi buns.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They did a great job. Dedicated fryer for the fries. Separate prep area. They use Udi's buns.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Great GF Burger, fries and chips GF. Staff very knowledgeable about GF.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Burger was very tasty! The staff was knowledgeable and able to provide a lot of inputs on what to order. They fried the GF bun with foil to avoid cross contamination, and had dedicated fryer for fries. The sweet potato fries were amazing!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food and service. When ordering, they asked if we were gf by preference or allergy. When we stated for allergy, they prepped our food in a separate cooking area. Had several gf options. We took our Wheat Rescue just in case, and we had no reactions. Recommend this place.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had an angus burger on GF bun with fries. Burger was good, gluten-free fries were amazing. Bun crumbled a little because I don’t think the could toast it and keep it GF, but it wasn’t too bad. My traveling companion (not gluten intolerant) had an angus burger on the potato bun and said it was beyond awesome. The general manager was there and was extremely attentive to everything going on in the store.
— Gluten-free items are marked on the main menu
— Some
— Excellent
Fries are amazing! Kids loved the sweet potato fries. Burgers and buns were so tasty. Highly recommend. They seemed knowledgeable about gluten-free orders.
— Somewhat
— Some
— Excellent
Best gluten-free bun I’ve ever had. They are also very aware if you have celiac. Never gotten sick here
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Cashier was very knowledgeable and super nice, so were the cooks. They cook the fries, Regular and sweet potato, in its own fryer. The burger and bun is cooked on foil. It took 10 minutes for my order cause they were busy, but that's always a good sign.
— Very
— Most/All
— Excellent
Great food. Good bun! They used new gloves and a mask. 5 GF orders and no issues. Had the fries too. No issues.
My kids wanted to give this 10 stars 🥰
Small establishment. Outside and inside eating. Reminds me of a Five Guys, but better.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
The lady who took my order was so kind and very knowledgeable about the items on the menu that were and were not gluten free. I asked if the fries were fried in a dedicated fryer because other reviews I saw said there wasn’t one, but they are fried in their own fryer!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Impressed with the gluten free bun. Even had them pull out the box! Certified Gluten free and by far the best bun I’ve ever had. They changed gloves. Meat is cooked on separate grill from bread. I didn’t get sick but definitely room for possible cross contamination without knowledgeable staff. Also found out the fries are safe! Dedicated fryer.
Yes
Don't typically eat red meat but when I visit MT, my mom and I often stop here and get a burger. They are always cautious about changing gloves and are friendly. I have never gotten sick after eating here which is reassuring.
Yes
Super disappointed was looking forward to having some gluten free fries. Fries are NOT in dedicated fryer. They said the fryer oil is filtered the same with other items containing gluten. We passed on eating here. People working there didn’t seem as knowledgeable-super bummed!
Very few gluten free options, no vegetarian options for celiacs. Fries are not celiac friendly.
No
Great find in Billings!!! Food was awesome. They KNOW about Celiac and cross contamination. Fries are in a dedicated fryer. Shakes were delicious! Staff was great!
Yes
Excellent lettuce wrapped burger. Fries from a shared fryer but I ate a few of my husband’s and no issues.
The staff was very knowledge! They asked if it was an allergy or preference. They also made sure the fries were fried in a separate fryer!
AMAZING burgers!!! I have eaten at this location 5 times and never once got ill. They are very serious about safety, although they call it an allergy. I think they take it even more seriously if you tell them it’s an allergy. Their gluten free bun is the best I have ever eaten! My husband, not gf, said mine looked better than his. I do not eat the fries, as I believe they are cooked in the same fryer as their chicken strips. Better to be safe than sorry. Highly recommend!
Yes
Gf bun option. Dedicated fry vat. Inform staff of allergy and they will go out of their way to do all the food prep separation and care possible.
I love their burgers so much! Just leave off the buns and choose your own toppings makes it easy!
Yes
Great burger and fries. GF buns and separate fryer!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
So they do have gluten free buns but DO NOT have a dedicated fryer for fries. When I asked I was told they “try to keep only fries in the first fryer but other things do get in there” so not safe for celiac. Otherwise the burger was great!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
Although the burger and bun are listed as gluten free, the fries are NOT. We have eaten here twice and were told both times that the fries were cooked separately and were in fact gluten free. Tonight, another employee informed us that is not the case and has never been the case since they opened.
— Not at all
— Not Much/None
— Average
Edited for update 08/2023:
MOOYAH was a family favorite for years until we moved away in 2020. We returned to Knoxville this summer and have ordered delivery from this location a couple of times. Using their app is easy but I was unhappy to see I had to call the store to alert them of any allergies. I was pleased with both instances of how friendly the employees are and assured me that “they would take care of us, no problem”. Happy to have this as an option again. Only complaint is that some point while we were gone, they went to Udi’s buns. It definitely diminishes the experience.
Wanted to try something new for my daughter's birthday because she wanted burgers. Both she and my son had their selection on a GF bun, and I had a lettuce wrap. Burgers were really good. Hand cut fries were good but not hot. Staff was very attentive both during our order and also came to the table to check on us. I didn't give five stars due to the fries and the wrap was not as substantial as it needed to be for a double cheeseburger. But I'll be back for sure! I've been hoping for a replacement to Red Robin's inconsistent service and quality.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
The food looked delicious and they have several gluten free options. Sadly, my burger was served to me on a moldy g.f. bun. Mold was visible in three spots. They offered to put it on a new bun, but we’re good to refund my money when requested.
— Not at all
— Some
— Poor