Review of Myx Kitchen

19 W Elm St, Greenwich, CT 06830

Overall Rating

Review


INEVER EVER GO TO MYMIX IF YOU ARE GLUTEN SENSITIVE OR YOU CARE ABOUT INGREDIENTS. IT'S NOT 100% GLUTEN FREE. Last Sunday (10/15) I went with my husband and two daughters for brunch to this place. My daughter is gluten intolerant (celiac) so it sounded like a good idea to go to a place that markets themselves as a place with numerous gluten free options. We ordered breakfast sandwiches, and as it was not explicitly clear whether they contained gluten or not, I specifically asked about it before ordering, and they assured me it was a gluten free meal option. Once we got the sandwiches, I asked for a second time if the English muffin was gluten free and the lady on the counter re-confirmed it was gluten free. Because it was our first time there, I asked her to triple check, so she asked another employee and again he re-re-confirmed it was gluten free. My 9 year old daughter had a severe reaction and spent the afternoon vomiting, to the point where we almost check in the local ER because of the severity of the reaction. When consulting yesterday (Monday 10/16) with Fausto, the Greenwich store manager, he told us the English muffins were not gluten free. He apologizes very lightly and promised to talk to the employees, showing total lack of understanding of what a reaction to gluten is. This place employs totally clueless employees when it comes to gluten and its consequences for gluten intolerant and celiac people, which is absolutely unacceptable for a place that markets themselves as a health conscious place. YOU CANNOT TRUST THIS PLACE AT ALL WHEN IT COMES TO GLUTEN OR ANY INFORMATION ABOUT THE INGREDIENTS THEY USE.

Celiac friendly?

No

Updated 6 years ago

Celiac