Review of Nando's

I’ve been going to Nando’s for years and have never specifically noticed feeling ill afterwards. However, the last time I ate there, they accidentally served me garlic bread (when I had put the order through as gluten allergy order). The waitress took the garlic bread off the plate but didn’t realise I couldn’t have the rest of it due to cross contact. She was happy to help when I explained how sensitive I was even to crumbs, and got me a completely new meal, but it did plant seeds of doubt in my mind. The next time we went into Nando’s, we were about to order my usual gluten free meal, but the employee on the till asked if I was a Coeliac (as he was on himself), and after saying that I was, he advised against ordering the chicken, as they cook the garlic bread on the same grill! I believe they wipe the grill down, but this was enough to put me off going there again. It may differ at different restaurants but I’m not sure it’s worth the risk.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent