We went to this location because the gluten-free menu had some tasty looking options. I don't know (and don't want to risk finding out) if the issues with the menu were related to gluten or not. All I know is the food there made both my husband and I sick. All we had in common was possibly salad dressing base. So, either there was something gone bad in his food (he can eat gluten)and something glutinous in mine, or something wrong with the dressing. I am not willing to risk it again to find out.
Gluten free menu was difficult to find but the server was able to tell me the gluten free options. The new cauliflower pizza they said is gluten free.
This location has an allergen list available to view if you ask for it - but the staff appeared baffled that anyone would ask about what was in the food. The allergen list wasn’t very clear and both the employees ( one was presumably the manager) only offered conflicting information with what was listed. I.e why all the salads ( without dressing) where labeled to have gluten and soy in them- his answer was the dressing. Plan on eating somewhere else.
I have personally never had a great experience after eating at any of Newk’s locations, including this one. Too much going on in the kitchen area to avoid cross contamination.
They would not give me a list of possible allergens list. The manager would not help the employee know what gluten-free meant. Not going to waste my time again.
This place is crap to be completely honest. Website claims gluten free menu but when we asked I received an eye roll and a REGULAR UNMARKED menu. The wait staff does not care at all. We didn't even order, just handed the menu back and left.
I got a salad, and told the cashier that I needed the salad to have a gluten allergen warning on it. She seemed to know what that was, and happily put an allergen warning on it. I watched as the salad maker put croutons on other salads WITH HIS GLOVES. And then he read my order, and started putting ingredients in— with the same, gluten-y gloves. Luckily I was able to see this happen and stop him before he made my life hell for the next 24 hours or so, but still— they have not been well educated on how to deal with allergies, treat with extreme caution!!!!
I ordered a gluten free salad with no croutons. got my salad and it had croutons in it. the staff took it back reluctantly, and brought me a correct salad. the salad wasn’t delicious, and i’m not sure i’ve had worse... also, i pulled a piece of ice out of it... not a recommendable experience.
I was shown a menu that was intended for staff only, and advised by a nice employee whose mom is gluten free on what is safe to eat. All in all, I had a nice lunch: salad with delicious dressing and some bean salad. I'll gladly eat there again
Note: I have food allergies to wheat, beef, and some nuts. I do not have celiac disease. They have a folder that lists what allergens are in which dishes (ask a manager). I have sent salads back that had croutons and they are always nice and apologetic. Cross contamination is an issue but they said beef and chicken are cooked separately and I did not have a reaction.
when i asked for an allergen menu they sent a girl out with it that is also gluten sensitive. she was very nice and said they are currently working n on gf bread. the chicken salad and red quinoa salad and all the other salads with no croutons are all gf. i ordered the chicken salad that came with a slice of tomato and a side. i also ordered the bean salad. both good
The staff isn't willing to help you besides rolling their eyes and looking at the allergen list behind the counter. I never saw it myself and when I asked to speak to a cook about specifying ingredients, the girl at the counter ignored me. Not many choices for those with allergies. I also asked for no croutons, and that wasn't done either. Everything is iffy, but I risked the Southern Salad.