Most of the time the gf noodles I order are actually gf....
WOW!!!! Just Wow! The staff is so nice and super accommodating. I have multiple food allergies and they made my food exactly to my specifications without complaint which is a rare occurance. The General Manager - Ellen - printed out their nutritional information for me without a request and dropped it off at our table. It took a little while to print but while she waited for the print out she came out and explained the menu and all of my options after apologizing for the slowness of the computer system. The other employees were also extremely nice Al even brought and picked up our dishes! Love it can't wait to come back!
I have celiacs and am super sensitive to cross contamination. I come here a lot anyways (for lack of gluten free restaurant options) because i love pasta, but Ive definitely gotten sick here before. Not every time, but theyre not guaranteed safe from cross contamination. I usually ask for the gluten free pasta for an allergy, ask them to change their gloves, and make sure they make it in fresh water. So you could eat here and probably be ok, but its not guaranteed safe every time.
GF noodles and zoodles available. Most things can be made GF and they have an allergen menu
I usually like eating at Noodles and Company, but this time they got it all wrong. I ordered the spicy Korean beef gluten-free with rice noodle and my husband, who is not GF, ordered the mac and cheese with pulled pork and no jalapeños or veggies. When they brought us our food, mine had the wrong kind of pasta so they took it pack and prepared it again. They brought my meal back out with the rice noodles and half way through I found a wheat noodle. My husband, who had been picking mushrooms out of his food, took my plate back and balled them out. My husband then came back an said they looked totally clueless. The young man who had taken our older said that the Korean beef was not gluten free even. When we said the menu said it was and that I had asked for it that way with rice noodles he said the sauce was not. However, he did try to make things right and offer me anything I wanted off the gluten free menu. On our way out, we looked at the menu we had seen and the Korean beef had a GF next to it indicating it could be made gluten free.
We dine here all the time because this was one of the few restaurants that my daughter with celiac could safely dine at. Boy were we wrong! As she got to the bottom of her GF macaroni & cheese, she noted that the pasta was no longer the corkscrew (fazzoli) but also had macaroni noodles. Clearly, this was cross-contaminated and not all precautions were taken whether it was the water, colander, etc. i spoke with manager on and he did not comprehend the seriousness of the matter. Clearly retraining needs to occur and I will follow-up with the general manager in the morning to educate but as for now, they have lost my confidence & trust. We will no longer be dining here. If I could give them zero stars, I would!
2019 update - three years later and still one of our go to places. My daughter loves their Mac and Cheese! The staff are always careful, never a bad experience. Always GF. It's one of our go to places for my daughter who has celiac. Never a bad experience and always careful.
My daughter is Celiac and very sensitive. Before ordering we spoke to the manager to ask our GF options and how things were prepared to avoid cross contamination. I was very pleased with the precaution taken when preparing her meal. They got fresh gloves and there is a special pasta station that is strictly for the gluten free noodles as well as the water it's heated in. She ordered the Mac-n- cheese with the GF fusilli noodles. They served it to her on a separate tray from all of the other dishes our family ordered. She said it was excellent and felt great after eating. She had leftovers and was fine the next day as well. We've eaten here 3 times so far with no issues or changes in the precaution taken. We are very pleased with this restaurant and would recommend.
Locations vary and they change over time. This location has previously been great where they would bake the chicken to avoid cross contamination. Recently they told me no. They also brought my celiac daughter regular pasta and when she noticed they asked "what's the big deal". So..sometimes it's great but sometimes it's the last place you want to go. Keep it simple if you go and don't be afraid to ask them questions. Be sure to ask for a water change before they cook your GF pasta...but you might get an eyeroll.
If you have Celiac Disease you CAN NOT eat any dish and just replace the noodles with GF noodles. A lot of the dishes have soy sauce and other gluten containing ingredients. There is always a risk of cross contamination even with their stated GF dishes. I eat here on occasion and I have had a reaction but haven’t gotten full blown sick. Eat at your own risk! Check their website to see the GF dishes before ordering anything and just replacing the noodles. Also the meats are GF but the marinade and the grill is not.
A small amount of food for $9, and it didn't taste very fresh or good. It really tasted like a frozen meal heated up in a microwave. I won't be going back.
Celiac here, they seemed very knowledgeable about celiac options but upon eating at home there was definite cross contamination. I noticed about halfway through my dish, I started to notice different types of noodles mixed in. Needless to say it made me very very sick and I went be back.
They offer gluten free options but there’s a high risk of cross contamination and I’ve gotten sick after eating there in the past. I don’t think they understand they need separate pots to cook the noodles in and separate strainers. The last time I ended up with 2 random noodles in my bowl so I’m not confident they understand