Noodles and Company

8 ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles, Pad Thai, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

2608 Erwin Rd
Durham, NC 27705

Most Recent Reviews


Celiac

Overall Rating

Review


If you ever run into a Noodles and Company, turn around and run away. I haven’t had any good experiences. They would always make mistakes with my orders (for example, they were too lazy to open a new bag of noodles and I was served 3 uncooked noodles.) I always got random pieces of vegetables that weren’t in my order but I never really questioned it until I got a really terrible reaction. I am very sensitive and they never did anything to be careful with my orders. If you’re sensitive with gluten and/or want any sort of decent customer service, avoid this place.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I've had hit or miss experiences at noodles & company. My most recent experience is honestly was more so myself to blame. I ordered gluten-free rice noodles and assumed that they were the correct noodles before eating them turns out I have never seen that shape of noodle before in a gluten-free form and I should have gone with my gut instinct instead my gut repaid me back the next few days as I was severely sick. If you do go to a noodles and company please be sure to reiterate that you need gluten-free noodles and that they need to make sure to not cross contaminate.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Be very careful and double and triple check your order. They have gf options but make mistakes often.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles
  • Pad Thai
  • Pasta

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Overall Rating

Review


They were very polite, but I had a bad reaction. Please be careful.

Updated 8 years ago read full review

Celiac

Overall Rating

Review


they have several GF menu options with GF pasta. But because of molecules in the air they can't guarantee 100% GF. I have Celiac and react within 15 min. so far so good!

Updated 9 years ago read full review

Overall Rating

Review


As soon as I told her I was gluten free she went and got me a little brochure listing the items and substitutions. They have Pad Thai which was very good. Also have GF fuselli that can be added into multiple dishes. Salads as well. Good and quick!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Only one entree that was GF - Pad Thai. All other entrees on allergen chart has gluten

Updated 10 years ago read full review

Celiac

Overall Rating

Review


They have a good size amount of dishes that are Gluten Free or can be made Gluten Free. They also have a Nutrition and Allergen Guide on their website. www.noodles.com

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I was very excited to eat the gluten free Mac & cheese. We called to make sure ahead of time that everything would be cooked separately, and told them i had celiac. When I went to order in person I told them the same thing, and still ended up extremely sick sadly

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Symptomatic Celiac

Overall Rating

Review


Pad Thai is a good choice for gluten avoiders. They make gluten free noodles but I’m not sure about cross contamination. Many of the sauces have gluten, including the Mac and cheese sauce. Employee was knowledgeable and helpful. This is a good choice for a quick stir fry.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering

Overall Rating

Review


I’ve had multiple poor experiences here I will not be coming back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


They have separate cookware they use for allergies and take cross contact very seriously. I have always been happy with the attention they take with my order when I mention gluten allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Wheat Allergy

Overall Rating

Review


The staff is really friendly and open to answer questions about their menu. The guy at the register even went to confirm the Alfredo sauce didn't have gluten for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info