Celiac love love the Pad Thai
Noodles & Co quickly became my go to for gluten free pasta!! So amazing 😍
I use to go here to eat all the time with no problems. It was my favorite place to eat! Then the past several times I have gone I ended up with non gluten free noodles in my order and noodles having to fix me another meal. Usually it is followed with a free meal and apology, but the last time I was there they had to redo it 3 times (first time non gluten free noodles in my meal, then under cooking the noodles) and didn't seem bothered by the fact it kept coming out wrong! So if you go stir your order and make double check your noodles. I haven't been back for awhile due to the errors!
Traveling through the area. Very limited choices as most sauces contain gluten. They did answer all my questions correctly and we got the pad Thai. It was good but really didn't taste like pad Thai to me. No problems but not convinced it is actually celiac friendly.
A lot of gluten free options if you make substitutions on the dishes. The pad Thai is the only thing you can safely order as is. Careful of the rice Krispy treats, they are made with margarine and not safe.
The place appears to double check orders by requiring key when entering all unordinary orders sent to cook. This brings key carrier to double check and ask questions if necessary, and alerts cook that an allergy menu item is ordered. Great system to prevent mishaps. Staff are knowledgeable and courteous, gf noodles are yummy, and it's easy access off I-24.
Do not eat here if you are truly celiac or intolerant. I tried it on 7/25 and got violently ill. Then, after my kids begged to come again, I called earlier today and spoke with a manager. She told me to specifically say allergy when ordering and that some employees can take that request and others have to get a manager. Came back tonight and ordered with Joseph (who also took order on 7/25) so I specified allergy and said celiac. A few minutes later, an employee name Aaron (very helpful person) advised ys that the gf fusilli noodles were out and offered rice noodles as a substitute. Went with him to the register to get a refund on what we paid for the upcharge and had him review our order to confirm allergy was never even entered on our order. So bummed that it was not taken seriously when ordering and the staff wouldn't protect someone just by hitting one button. Will be emailing the manager as well.
Manager was VERY knowledgeable but the cashier was new and NOT ready to be alone. Food came out with meatballs that are not gluten free, even the cashier knew that but still...anyway. All of the sauces were delicious, my only problem was the Fusilli GF pasta was very under done and super chewy:(, almost crunchy. This place has lots of options and I love the idea of having the gluten-free but the process needs some polish to be "friendly" to GF peeps.
Great food, but not good for bad allergies. They have messed my order up twice before. One time I found a regular noodle in my gf pasta and the other time they just gave me regular noodles! They can be trust worthy at times but certain employees just really screw up! Being an all pasta place makes it more risky, too much possibility for mistakes.
I am celiac. And the last 2 times I've ordered gluten free my food came with random regular gluten filled noodles mixed in my gf noodles. Last time I saw it before I took a bite. This time it wasn't until I was just about done eating that I found these random noodles. Now that I'm severely sick I'll never eat at Noodles again!
Dedicated space, knowledgeable manager but untrained staff lead to pasta being mixed with gluten pasta. Half way through meal, we noticed a few pieces of other pasta Update: After speaking with the manager, we decided.to try the restaurant again. The exact same thing happened. A non-gf noodle was mixed in. I had confirmed separate pans and strainers but it did not matter.
I have celiacs and eat here at least once a week. Never any issue just make sure you specify an allergy verses preference. You can check their gluten free menu for options. They have always been very helpful and per prior comments the only meat gluten free would be shrimp.
Drove here based on 5 star rating. Was told chicken is unsafe due to cross contamination on the grill despite telling them we have a legitimate allergy. Have never had this issue in our home state, so not sure why food cannot be prepared safely here. At any rate, I would question the safety of this place for Celiacs for sure!
if you have celiac disease, you cannot eat their "gluten free" pastas. they are cooked in the same pans as normal pasta.
We ate at the one at Mall of America. My granddaughter was recently diagnosed with Celiac and we asked about their gluten free options. They were very knowledgeable and the pasta with spaghetti (or marinara) sauce was really good. We had ordered it with meatballs and they cam to the table and told us these weren't gf ones so that was a nice touch. Good that the people cooking are knowledgeable. The mac and cheese option wasn't as great but it was still good enough that she finished it. They gave her a rice krispie bar as a side and we couldn't confirm this was gf so she ended up giving this away. They also don't have a gf salad dressing which would have been nice. Had they had more than the pasta option, would definitely have given them a 5.
The guy working the register was incredibly friendly. He was being so cautious that he rang up the gluten free order completely separately to make sure there was no confusion. The food was good and our child with Celiac disease was thrilled to have a new place to eat and enjoyed the meal. Based on our experience I would have given it four stars (knocking off a star for cleanliness for poop smeared on the toilet and the wall in the bathroom stall and that the restaurant wasn't busy and yet there were several dirty tables with dishes on them that were never cleared while we were there), however after we got home our Celiac got very sick and we suspect it was gluten contamination. For that reason I cannot recommend this restaurant for anyone with Celiac disease and we won't be returning, at least to this location. It's a shame.
I had the Penne Rosa with gluten free fussili pasta and grilled chicken. Didn't make me sick! The pasta and sauce were just as good as the regular, but I was disappointed with the grilled chicken. Tasted bland and rubbery. Prior to this I always got the Parmesan Crusted chicken and it is much better. Alas it is not GF and the substitute of grilled chicken wasn't great.
Definitely not safe for celiacs. I found a macaroni noodle in my gluten-free fusilli noodles. Their only response: "we can't guarantee anything." They had asked when ordering if it was for an allergy, to which I responded that it was. That apparently does not warrant any extra care.
I have been to several Noodles and Company locations with my family. Two of my children and myself are gluten intolerant. Three visits ago I ordered my daughter Gluten Free spaghetti. When we got it home she complained that it contained meatballs and wouldn't eat them. I didn't remember the spaghetti having meatballs in the past, but didn't think much of it. My husband placed a takeout order a few weeks later and I really didn't think much of it when the spaghetti did not contain meatballs. The third time we ordered, the spaghetti again had meatballs when we got it home. My husband said to me, "They told me last time the meatballs have gluten in them." So, I called and asked and sure enough I was told the meatballs have gluten in them. My husband had to go back to the store to get two new spaghettis as these were now cross contaminated. When he arrived the manager told my husband that he "should have specified when ordering." Since when do you have to specify not to put meatballs (that I didn't know contained gluten) on a GLUTEN FREE spaghetti?! I didn't say, I would like spaghetti with gluten free noodles. I said, "I would like a GLUTEN FREE spaghetti." So angry that I almost fed it to my son and glad my daughter wouldn't eat the one a few weeks prior. And to blame their mistake on us? Ridiculous! Also, when my husband got back home with the replacements, they had only given us one instead of two. We will not be back. Big time fail.
We've had good luck with this chain, and have eaten at this location before. But tonight we informed the staff that our 5-year old had celiac, and we'd like all of our food made with the GF fusilli, new water, the works. They said that wouldn't be a problem. When they handed us our food we asked again, and they assured us that everything was GF. Two bites in to her mac (fusilli) & cheese, we spotted regular (gluten) macaroni mixed in. We called the restaurant to complain, and were told that our order was marked in their system as a gluten-free "preference," not an "allergy." Beware- Not sure we'll go back.
Yummy gf pasta. But I feel bad after I eat here maybe 50% of the time. A no for me, if very sensitive.
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm
11 am - 9 pm