Noodles and Company
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August 24, 2017I found a piece of gluten pasta in my dish, mixed in with the GF fusilli. Luckily I hadn't started eating yet. I encountered the same problem at a different Noodles location (that time I did get very sick) so I avoid all locations now. Definitely not safe for Celiacs.
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March 21, 2014Overall Noodles n Co is pretty good. This location hasn't cooked the fusili noodles correctly anytime I've been there.
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December 28, 2013
Very good system intended to help protect GF diners. Managers have to swipe register acknowledging that a GF order was place and they presumably follow up with cooks to make sure precautions are taken. I've had mostly good luck, but there certainly has been times during lunch rush where they must not have cleaned cooking surfaces well and cross contamination has occurred.
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December 06, 2013Great food and friendly, great service. They know what you are talking about when you tell them you have an allergy. Rice noodles work with any dish and now they have new gluten free noodles advertised on the tables.
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September 19, 2017
4712 North University Street, Peoria, IL 61614
They really were 'over the top' to make sure everything was gluten free & done to satisfaction. Very nice staff. Had pad Thai-- delicious-- will return
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September 15, 20173680 Brooks St, Missoula, MT 59801
They were well aware of cross contamination. I was able to eat safely and they were good to me. I got a shrimp dish that was a bit on the spicy side because I didn't realize that when I ordered it. Overall, I'll probably stop here again if I need to eat in Missoula.
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September 09, 2017203 S 72nd St, Omaha, NE 68114
Found a regular noodle😢. Such a small kitchen so it's too easy for cross contamination
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September 09, 2017
2468 Nicholasville Rd, Lexington, KY 40503
I have eaten at this location several times and it has always been a good experience with no repercussions.
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September 06, 2017
406 South 9th Street, Columbia, MO 65201
Gluten free noodles and salads. Most of the staff knows which pasta sauces are gluten free as well
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September 05, 2017
5345 Elmore Avenue, Davenport, IA 52807
Noodles & Co. has an extensive gluten-free menu. Most pasta dishes can be made gluten free with either fazolli or rice noodles. The tomato basil bisque is also gluten free and delicious. I eat at this location frequently! My only complain is that there's not a location in downtown Davenport too. :)
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August 29, 2017
2608 Erwin Rd, Durham, NC 27705
Be very careful and double and triple check your order. They have gf options but make mistakes often.
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August 28, 2017
2000 E Rio Salado Pkwy, Tempe, AZ 85281
Separate menu, great food. They flag the allergy at the register and staff is knowledgable about food allergies in general. I had the pad Thai with chicken and was completely stuffed.
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August 27, 2017
7216 NE Cornell Rd, Hillsboro, OR 97124
These restaurants are not gluten free and should not be listed on here
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August 26, 2017
Two years ago I found a full gluten pasta noodle at the bottom of my dish and was ill shortly after. Today we braved a second try and I was given the wrong dish. I type this as I wait for the stomach cramps, vomiting, and diarrhea to start. The staff takes no precautions and I have been glutened on both my visits.
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August 24, 2017
6836 Rochester Rd, Troy, MI 48085
lots to choose from. check out their online menu with allergens
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August 16, 2017
164 S 32nd St, Camp Hill, PA 17011
The food is good IF they get it right. You really have to talk through it with them and then double check your order. I've had three mistakes there before but they fix it for you and I haven't gotten sick at all after they gave the corrected meal.
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August 15, 2017
303 16th St #150, Denver, CO 80202
Excellent service. Items were labeled gf. Everyone was very accommodating in making sure mine was prepared separate due to being celiac.
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August 13, 2017
2370 E Arapahoe Rd, Centennial, CO 80122
Do not eat here if you are truly celiac or intolerant. I tried it on 7/25 and got violently ill. Then, after my kids begged to come again, I called earlier today and spoke with a manager. She told me to specifically say allergy when ordering and that some employees can take that request and others have to get a manager. Came back tonight and ordered with Joseph (who also took order on 7/25) so I specified allergy and said celiac. A few minutes later, an employee name Aaron (very helpful person) advised ys that the gf fusilli noodles were out and offered rice noodles as a substitute. Went with him to the register to get a refund on what we paid for the upcharge and had him review our order to confirm allergy was never even entered on our order. So bummed that it was not taken seriously when ordering and the staff wouldn't protect someone just by hitting one button. Will be emailing the manager as well.
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August 10, 2017
3479 River Rapids Dr NW, Coon Rapids, MN 55448
Great pasta. Employees are understanding and helpful.
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August 02, 2017
825 West US Hwy 50, Pueblo, CO 81008
great service warned me about a possible cross contamination with the chicken on the grill. they let me switch to steak at no charge which they said is cooked on a separate oven.
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August 01, 2017
7541 W Bell Rd, Peoria, AZ 85382
I love the pesto noodles there. They are good about gluten-free.
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July 31, 2017
3719 E Calumet St, Appleton, WI 54912
Never fails I always get sick after eating here... I always got the gf butter noodles.
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July 30, 2017
3268 N John Young Pkwy, Kissimmee, FL 34741
Manager was VERY knowledgeable but the cashier was new and NOT ready to be alone. Food came out with meatballs that are not gluten free, even the cashier knew that but still...anyway. All of the sauces were delicious, my only problem was the Fusilli GF pasta was very under done and super chewy:(, almost crunchy. This place has lots of options and I love the idea of having the gluten-free but the process needs some polish to be "friendly" to GF peeps.
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July 26, 201750 Boston Turnpike, Shrewsbury, MA 01545
Great food, but not good for bad allergies. They have messed my order up twice before. One time I found a regular noodle in my gf pasta and the other time they just gave me regular noodles! They can be trust worthy at times but certain employees just really screw up! Being an all pasta place makes it more risky, too much possibility for mistakes.
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July 25, 2017
2702 Wilma Rudolph Blvd, Clarksville, TN 37040
Noodles & Co quickly became my go to for gluten free pasta!! So amazing 😍
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July 24, 2017
219 Daniel Webster Highway, Nashua, NH 03060
Chicken pad Thai is awesome! The kitchen isn't careful of cross contamination. I've found bits of other noodles in my food.
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July 16, 2017
7301 S Santa Fe Dr, Littleton, CO 80120
I am celiac. And the last 2 times I've ordered gluten free my food came with random regular gluten filled noodles mixed in my gf noodles. Last time I saw it before I took a bite. This time it wasn't until I was just about done eating that I found these random noodles. Now that I'm severely sick I'll never eat at Noodles again!
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July 11, 2017
648 Old West Central Street, Franklin, MA 02038
Fantastic!! Highly recommend! May wonderful options.
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July 10, 2017
4999 Old Orchard Center, Skokie, IL 60077
I once found a gluten noodle in my GF pasta and have never gone back since
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July 09, 2017
6104 Parkcenter Cir, Dublin, OH 43016
There are gluten-free pasta options here. I am gluten and dairy free and there are only a select few options for me.
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July 09, 2017
5681 W Touhy Ave, Niles, IL 60714
I always order a dish with rice noodles, but every time there are a few pieces of regular pasta in it that is not gluten free.
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July 08, 2017
177 Kentlands Blvd #100, Gaithersburg, MD 20878
Dedicated space, knowledgeable manager but untrained staff lead to pasta being mixed with gluten pasta. Half way through meal, we noticed a few pieces of other pasta Update: After speaking with the manager, we decided.to try the restaurant again. The exact same thing happened. A non-gf noodle was mixed in. I had confirmed separate pans and strainers but it did not matter.
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July 07, 2017
4193 Riverdale Rd, Ogden, UT 84405
I have celiacs and eat here at least once a week. Never any issue just make sure you specify an allergy verses preference. You can check their gluten free menu for options. They have always been very helpful and per prior comments the only meat gluten free would be shrimp.
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July 07, 2017
110 S. Waukegan, Deerfield, IL 60015
Major cross contamination issues throughout the years
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July 07, 2017
825 West US Hwy 50, Pueblo, CO 81008
Highly recommend this place! Staff is knowledgeable about cross contamination. a good variety of gluten free options. definitely a go to favorite of mine. plus you can get it to go!
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July 07, 2017
4302 Summit Plaza Drive, Louisville, KY 40241
Drove here based on 5 star rating. Was told chicken is unsafe due to cross contamination on the grill despite telling them we have a legitimate allergy. Have never had this issue in our home state, so not sure why food cannot be prepared safely here. At any rate, I would question the safety of this place for Celiacs for sure!
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July 03, 2017
6430 E State St, Rockford, IL 61108
Gluten free noodles are delicious as always. First time at this location though, very run down and smells dirty. Bathrooms were disgusting, and the booth seating was cracked down the middle making it very uncomfortable to sit on. Wont be returning.
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July 02, 2017
1001 75th Street, Woodridge, IL 60517
It's okay. Not a ton of options. They are careful however.
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June 30, 2017
2099 Fruitville Pike, Lancaster, PA 17601
I used to go to a Noodles and Co in MD and never got glutened. I went to this place and on my 2nd I got glutened plus my GF noodles were like mush. I'll pass on this place
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June 29, 2017
Good rice noodles, but never consistent. Ive ordered chicken on the noodles and mistakenly got crusted twice. They do not understand the concept of gluten allergy. They have almost seemed annoyed when I tell them its an allergy when they ask.
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June 29, 2017
320 S State St, Ann Arbor, MI 48104
Awesome gluten free noodle bowl. Very nice to have a quick fast food option that is gluten free!
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June 24, 2017
648 Old West Central Street, Franklin, MA 02038
Can't complain the pad Thai was very tasty!
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June 24, 2017
1784 Clarkson Rd, Chesterfield, MO 63017
Was very helpful and careful not to cross contamination.
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June 19, 2017
2035 Bond Street, Charlottesville, VA 22903
They did a great job offering options for my 5 year old and made sure his meal was yummy and safe for him to eat!
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June 18, 2017
110 S. Waukegan, Deerfield, IL 60015
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June 15, 2017
4733 South Timberline Road #104, Fort Collins, CO 80528
if you have celiac disease, you cannot eat their "gluten free" pastas. they are cooked in the same pans as normal pasta.
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May 18, 2017
2274 N Eagle Rd, Meridian, ID 83646
I couldn't eat there because they do nothing to prevent CC and do not educate their staff. I got a different story on the phone when I called ahead. That always annoys me :(
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May 18, 2017
We ate at the one at Mall of America. My granddaughter was recently diagnosed with Celiac and we asked about their gluten free options. They were very knowledgeable and the pasta with spaghetti (or marinara) sauce was really good. We had ordered it with meatballs and they cam to the table and told us these weren't gf ones so that was a nice touch. Good that the people cooking are knowledgeable. The mac and cheese option wasn't as great but it was still good enough that she finished it. They gave her a rice krispie bar as a side and we couldn't confirm this was gf so she ended up giving this away. They also don't have a gf salad dressing which would have been nice. Had they had more than the pasta option, would definitely have given them a 5.
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May 18, 2017
1327 Golf Rd, Rolling Meadows, IL 60008
Don't risk it! My daughter & I got sick after eating their "gluten free" options. Lots of cross contamination. I'd give no stars if possible
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May 11, 2017
706 Roosevelt Rd, Glen Ellyn, IL 60137
Unfortunately every time we've eaten at this location recently we find regular noodles mixed in with our GF meals. Not safe for Celiacs
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May 10, 2017
7700 East Kellogg Avenue #1014, Wichita, KS 67207
The guy working the register was incredibly friendly. He was being so cautious that he rang up the gluten free order completely separately to make sure there was no confusion. The food was good and our child with Celiac disease was thrilled to have a new place to eat and enjoyed the meal. Based on our experience I would have given it four stars (knocking off a star for cleanliness for poop smeared on the toilet and the wall in the bathroom stall and that the restaurant wasn't busy and yet there were several dirty tables with dishes on them that were never cleared while we were there), however after we got home our Celiac got very sick and we suspect it was gluten contamination. For that reason I cannot recommend this restaurant for anyone with Celiac disease and we won't be returning, at least to this location. It's a shame.
Gluten-Free Features
- Pad Thai
- Pasta
Categories
- Kid Friendly
- Restaurant
| Monday | 10:30 am - 10 pm |
| Tuesday | 10:30 am - 10 pm |
| Wednesday | 10:30 am - 10 pm |
| Thursday | 10:30 am - 10 pm |
| Friday | 10:30 am - 10 pm |
| Saturday | 10:30 am - 10 pm |
| Sunday | 10:30 am - 9 pm |
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