Review of Noodles and Company

Was going there about 1x a week and then the crew member “Brian” served my GF ASD child gluten. My child noticed the pasta looked different. I brought it back to the counter and he insisted the macaroni we were served was GF (but only the fusilli and rice noodles apparently are) so my son ate it all 😢what makes this worse is another crew person knew he was telling me misinformation when I came with the macaroni to the counter and he allowed us to be misguided. At a future visit this other person told us that he knew Brian was wrong. Double and triple check your order there as they ring it up, on the receipt (they will charge you $1.50 for gf noodles) and when it’s served. Was compensated only when I spoke to a shift Manager at the more recent visit- with 1 meal- not sure that was enough... could take 6 months to leave my son’s system. He’s been having problems answering questions a lot since (foggy brain?) 😢

Celiac friendly?

No