We've had good luck with this chain, and have eaten at this location before. But tonight we informed the staff that our 5-year old had celiac, and we'd like all of our food made with the GF fusilli, new water, the works. They said that wouldn't be a problem. When they handed us our food we asked again, and they assured us that everything was GF. Two bites in to her mac (fusilli) & cheese, we spotted regular (gluten) macaroni mixed in. We called the restaurant to complain, and were told that our order was marked in their system as a gluten-free "preference," not an "allergy." Beware- Not sure we'll go back.
Staff was very knowledgeable, asked if my GF choice was due to preference, allergy or Celiac. They gave me all the GF noodle options available and took measures to ensure my safety. As someone who has celiac, as well as an IgE Wheat Allergy, this is very much appreciated.
They have gluten free mac and cheese and they can make many pastas gluten free!