Noodles and Company

2 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles, Pad Thai, Pasta
100% of 2 votes say it's celiac friendly
5840 Douglas Ave
Des Moines, IA 50310

Top Reviews


Overall Rating

Review


I am newly diagnosed and still unsure of myself. When I told the order taker I had “a severe gluten allergy”, she called the manager out. When I asked about cross contamination, he said that they have procedures in place and yet “it is very noodly in here.” I appreciated his honesty.

He told me he would personally make my meal. He changed his gloves and showed me that he was thoroughly washing the pans he used for my meal. He brought it out to me personally and it was marked gluten free.

I don’t have obvious symptoms when glutened, so all I can say is I felt safe enough to eat and enjoy.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Offers delivery
  • Offers outdoor seating
Updated 4 weeks ago read full review

Celiac

Overall Rating

Updated 2 years ago read full review

Overall Rating

Review


The choices are several but the pasta is very over cooked. Gooey. Not pleasant. We don’t go anymore.

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles
  • Pad Thai
  • Pasta

Categories

  • Dairy-Free Friendly
  • Delivery
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Great gluten-free menu with either gluten-free fasoli or rice noodles in any dish. Substitute meatballs for steak.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Mediocre (at best ) fast food chain . Very limited options . Plenty of good Pho in town . One place very near here . Adequate in a pinch .

Updated 5 years ago read full review

Overall Rating

Review


They have a few great options for gluten free meals and they taste great!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Like other Noodles and Company, gluten free pasta and rice noodle options and cooked in separate pans from the non-gluten free food.

Celiac friendly?

Yes

Updated 8 years ago read full review

Reviews of this Chain

Overall Rating

Review


Every single time I’ve tried to eat here, even when alerting staff, there has been at least one non gluten free noodle in my dish.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


One time I got their gluten free noodles-and told cashier I was celiac- and saw them make it with regular noodles. Then when I got my food, there were also regular noodles in my bowl. If celiac, do not recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They had a gluten free menu. I had the GF Pas Thai and did not get sick from it.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


The items they advertise that can be GF with the GF noodles may not be. I ordered the chicken parm and asked the guy 3 times if it was GF. The cook advised me of cross contamination. I received the dish and started to eat and realized something wasn’t right. Went back to the manager and asked again and they said what I had eaten was not GF. Omgosh…that’s critical to a person with Celiac. I told them that it is serious and they made me another dish and apologized. They also spoke with the guy about what GF means and what isn’t.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


This Noodles is amazing. They have always taken care of my GF orders. Never had any contamination issues. I eat here about once a week. I’m also super sensitive to gluten, and rarely eat out. This is the one of few I take a chance on. Highly recommend. They have great staff!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering

More Info

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