Review of Noodles and Company

They say they take precautions to prevent cross contamination but they do not do a good job.

The first time I went there I ordered Mac & cheese with grilled chicken and found a piece of breaded chicken in my Mac & cheese. I took it back, they remade it and this time they gave me regular Mac & cheese with wheat noodles. I took it back again, and spoke to the manager. On the 3rd attempt they got it right.

The last time I went I got some sort of chicken zoodles. I told them I was celiac and needed it gf. They said they were happy to take all the extra precautions. This time when I got my food I found a wheat noodle in there.

Whatever precautions they take are a joke. They do not take gluten free seriously. I would not recommend to anyone who is sensitive to cross contamination ever!

I found out after from a family member, that a manager had told her they cook their grilled Chicken on the same pan as fried chicken. Only the steak and shrimp are gluten free. I’m not sure why they didn’t tell me this all the times I ordered gf and they told me they’d take precautions to prevent cross contamination.

I would not recommend to anyone who is very sensitive to gluten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent