Noodles was my go-to fast casual spot before I was diagnosed (and I used to work there a few decades ago!) and I’ve been thrilled to see them enhance their gluten free options, training, and customer info. The server asked if it was a preference or allergy so the right preparation could be made for my meal, and I had no reaction afterwards. Have gone a few times now and so far so good!
The items they advertise that can be GF with the GF noodles may not be. I ordered the chicken parm and asked the guy 3 times if it was GF. The cook advised me of cross contamination. I received the dish and started to eat and realized something wasn’t right. Went back to the manager and asked again and they said what I had eaten was not GF. Omgosh…that’s critical to a person with Celiac. I told them that it is serious and they made me another dish and apologized. They also spoke with the guy about what GF means and what isn’t.
They are always helpful and willing to accommodate. They have GF pasta and most of their salads can be made GF. I love the chicken Veracruz salad with no crispy jalapeños.
Food tasted great, very knowledgable receptionist however experienced symptoms of cross continuation afterwards.
First time to this restaurant chain. Very impressed with friendly service and great knowledge of gluten. The cashier quickly whipped out a detailed chart of the break down of every meal, and the cook filled in any questions we had with confidence. $1 pasta substitution too for gluten free pasta on those style meals. I'll definitely be back for more! This celiac is happy.