I found different kind of noodles in my pasta dishes multiple times. Seems like they don’t clean out there pots very good. I wouldn’t trust it.
I have been to several Noodles and Company locations with my family. Two of my children and myself are gluten intolerant. Three visits ago I ordered my daughter Gluten Free spaghetti. When we got it home she complained that it contained meatballs and wouldn't eat them. I didn't remember the spaghetti having meatballs in the past, but didn't think much of it. My husband placed a takeout order a few weeks later and I really didn't think much of it when the spaghetti did not contain meatballs. The third time we ordered, the spaghetti again had meatballs when we got it home. My husband said to me, "They told me last time the meatballs have gluten in them." So, I called and asked and sure enough I was told the meatballs have gluten in them. My husband had to go back to the store to get two new spaghettis as these were now cross contaminated. When he arrived the manager told my husband that he "should have specified when ordering." Since when do you have to specify not to put meatballs (that I didn't know contained gluten) on a GLUTEN FREE spaghetti?! I didn't say, I would like spaghetti with gluten free noodles. I said, "I would like a GLUTEN FREE spaghetti." So angry that I almost fed it to my son and glad my daughter wouldn't eat the one a few weeks prior. And to blame their mistake on us? Ridiculous! Also, when my husband got back home with the replacements, they had only given us one instead of two. We will not be back. Big time fail.
they were able to guarantee our meal was gluten free and had gluten free pasta. we also had vegans in our party and it was no problem.
Staff was very knowledgeable, asked if my GF choice was due to preference, allergy or Celiac. They gave me all the GF noodle options available and took measures to ensure my safety. As someone who has celiac, as well as an IgE Wheat Allergy, this is very much appreciated.
They have gluten free mac and cheese and they can make many pastas gluten free!