Noodles and Company

They can use gluten-free noodles to make any of their pasta dishes

Celiac friendly?

Yes

My kids and I have eaten here frequently (at the Plainfield location) and have never had a problem. When I ask for rice noodles they ask, “for preference or for allergy?” When I say, “for allergy,” they use separate pans.

You have to be specific with them if it is a severe allergy/Celiac but I haven't been contaminated yet and I eat here often.

All dishes can be ordered with rice noodles, can you can ask them to change gloves and use different pans to avoid cross contamination!!!! Never had a problem!

I got sick as well from their food. Regardless of that, the food was not that tasty so I left unhappy on all accounts

My son & I ate here ordering from the gf menu. we became ill immediately. Don't think they are careful to avoid cross contamination.

Celiac friendly?

No

Order the penne Rosa GF, it was so yummy and no stomach yet! Also order delivery and it was here in 20 mins or less.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

Options were limited but great that they had any options at all. Food that I had was very good and portions were large too.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers delivery

If you have Celiac Disease you CAN NOT eat here! Even if you tell them it’s an allergy and they mark it in their system, I still find a regular noodle in my food. EVERYTIME! I spoke with the manager and she laughed like gluten isn’t that serious! Also worst customer service and rude employees!

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I wasn’t sure what to order and the staff was very knowledgeable to walk me through the menu.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout
• Offers delivery

I’ve been suffering symptoms all weekend because the staff and manager at the Burnsville noodles and company location by the mall do not know what gluten is and that their crunchy jalapeños are breaded in gluten. When I called to complain that they mixed the breaded jalapeños in my food, the manager actually said, “I’m sorry but what am I supposed to do about it?” She had to ask her staff is there was gluten in the breaded jalapeños and then asked me what is gluten. And then I went into the store and the manager tried to hide behind the counter. I heard her tell this young girl, “you deal with her” as I came in the door. She then turned her back and acted like she couldn’t see me. So I asked to speak to the manager. And then she pretended that she wasn’t the manager that I had just talk to on the phone! She remade my order and it was half the quantity of the regular that I had ordered. But doesn’t matter, with as unprofessional and immature she was, I’d expect that she probably sabotaged my food again or spit in it, so I wouldn’t eat it anyway. I cannot trust this company. I think this company is taking advantage of people calling food gluten free or even gluten sensitive when they don’t educate staff on what gluten is. This has a huge impact on my life. I have celiac disease and my whole week has been ruined.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor