Northvale Classic Diner

I’ve tried to order different GF items here and each time have gotten sick. I’ve asked the staff to change gloves and cooking equipment. They said they complied with my request but I still walked away sick.

The chicken and rice soup has noodles in it. 3/5 times I’ve ordered it so I assume they use the same ladle.

The GF bread options also get me sick, I assume because they don’t use different cooking equipment.

I wouldn’t recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

DO NOT go here if you're gluten free at all. I had been to this diner a few times before without any issue ordering gluten free items. But last night I went and was served a burger that I was told was on a gluten free bun but wasn't. They mixed up the buns with my partner's burger and I ended up with the regular gluten filled bun and my partner got the gluten free one.

I thought it might not be gluten free because of how it looked, but I asked the waitress and was assured it was (She also seemed annoyed with me for asking and didn't really look at the burger to make sure or check with the cook.) When I brought it to her attention a second time she then looked into it but I was halfway through the burger already!

Soon after I started feeling sick and have been itching all over since I ate it. I have an autoimmune condition that gluten exacerbates and it also causes me severe joint pain. On top of this I'm recovering from hip surgery and had just gotten out of physical therapy when I went here so the pain it caused me made everything so much worse!

They refunded the whole meal and were apologetic, but the waitress honestly seemed like she couldn't care less and when I confronted her she said "Well I put it into the computer as gluten free" as if that would guarantee there wouldn't be a mix up..Ugh! I'm so disgusted with this place.

Celiac friendly?

No

They have plenty of GF options, and will even use a separate fryer upon request...but you need to proceed with caution and make sure to explain your situation in detail EVERY TIME, because not all of the staff is fully educated on what Celiac is, and most of the time the cooks will still include the onion ring on top of the GLUTEN FREE fries... 😅

Honestly the GF isn't worth it. Got a personal pizza with the GF crust and it didn't hold together. Soggy inside with a very strange flavor. I couldn't finish it :/

Definitely not safe for Celiacs. Food is mediocre and not prepped or handled safely.

Celiac friendly?

No

The manager was very educated and accommodating. The food is very good. We've been there twice but unfortunately my son got sick the second time around.

Celiac friendly?

No

GF bread! French toast is awesome and they're very good about substituting.