Literally the worst gluten free bread I’ve ever had. Hard, stale and it crumbled at the first bite. Couldn’t even swallow it.
I ate here twice in 2 days while in town for work. I really appreciated the extra care they took to make sure my sandwich was safe to eat. I’m very very sensitive and did not get sick.
While passing through Providence, RI, we decided to try Ocean State Sandwich Co. based on recommendations from findmeglutenfree.com. My wife has celiac disease, so we obviously take her food sources very seriously when we travel, and that is why we stopped here.
Once we arrived, we asked the person behind the counter what items can be prepared gluten free, and we were told that all the menu items can be adapted GF. During this conversation, what appeared to be the owner/manager was right behind the person at the counter that we were speaking to, and he said that the GF prep area was out of service due to some work being done in the kitchen. He then pointed to a counter, off to the side, that was covered in plastic. Before he could finish, a third voice from behind yet another counter stated that he could prepare a GF menu item at another location without a problem. As a result, my four family members ordered.
Once the food arrived, all four of us had different items (wraps, paninis, etc.), so there was no way to compare my wife’s sandwich to the others. I asked her to give me sample to see if it was GF, and it appeared to look like an UDI’s type roll similar to Jersey Mike’s. Also, since we discussed this with every single person behind the counter, we assumed that they got it right.
As my wife finished the first half of her sandwich, the owner/manager happened to walk by. I just asked him quickly to confirm that her sandwich was GF, and right away, based on his facial expression, we could tell that this was NOT the case. He also confirmed it verbally. He took her sandwich back and replaced it with “normal” GF bread.
In the end, the owner/manager credited back out our lunch (I still have the receipts, and this was confirmed on our credit card statement). He also apologized profusely stating that in the 6-7 years that they have been open, this is the first time that this has happened. This was at least a classy move.
I cannot tell you how disappointed that I was in this place for this screw-up. 3 people behind the counter were told of her request. I consider myself her “guardian” when she orders, and I will often confirm with the server to be ABSOULTEY CERTAIN that they heard what she said. Believe me, they knew! The place itself was very nice, and the staff was very friendly, but this does NOT in any way erase what happened. You SERIOUSLY put my wife’s health at risk. For the next few days, she was very worried about her health and how she was going to feel. GF means 100% GF – Nothing less. For future diners, if you order a GF item from this place and it does not look like traditional GF bread – PLEASE ask before eating it.
All sandwiches can be made gluten free with the exception of the Thanksgiving 365 (no gluten free stuffing). They made sure to keep my gluten free tuna melt separate from my daughter’s whole wheat chicken Caesar wrap. Really good gluten free toasted bread! Not much parking (we walked over from Providence Place Mall).
Sooooooo good! Highly recommend. Safe too... it was clear celiac awareness was top of mind.
i enjoyed the chicken salad on GF bread with chili and WOW! fast and friendly here. the perfect place to grab lunch. we’re on vacation but we would def come back!
fantastic! and in speaking with the owner, he gets it, he understands GF and cross-contamination, he really did his homework and nailed it! Edited to say I'm saddened you left Johnston location. I will not be able to visit your Providence location. sorry to see you go :(
Very Friendly and knowledgeable. The sandwiches and cookies were Delicious too! I have celiac and greatly enjoyed my meal and had no problems, The parking (street) was tough...but worth it :)
I love the Apple Valley Turkey sandwich on GF bread. They have the best GF chocolate chip cookies also! The staff will let you know which soups served are GF.
Very friendly staff! They accommodate very well and I've never had an issue with cross contamination here. They have GF cookies and some of the soups are GF too!
Wonderful service, locally owned. We drive out of our way to come here! Enjoy the gluten free cookies, freshly baked.
EXCELLENT!!! I visit them once a week for lunch. Never disappointed :)
Great place with a knowledgable staff. GF bread for sandwiches, fresh GF soups daily and they even have GF cookies for dessert.