Mixed feelings…. After we ordered manager came to table explained the process on how they ensure the safety of the allergen risk/cross contamination. They take it seriously from training in the kitchen, New bag of salad just for us, new gloves and cleaned areas before cooking etc. The manager said she would hand deliver it separately to ensure it was done safely and correctly. I was impressed at first…..Until 5 Min later a different server tried to give us bread sticks which we declined, then when it came time for food coming out it all came out together, manager never came back to table like promised and my husband who also ordered a GF meal was served breaded verse grilled chicken. I feel It was a fake waste of the managers time to come give us this amazing spiel and then it never happened.
I was very impressed with this Olive Garden location. I went there about two weeks ago while visiting my aunt at the nearby hospital. I told the waitress about my gluten allergy (Celiac). The manager, a very nice lady, came by and told me the things they would do to keep me safe. Clean pot, utensils and gloves changed, etc! They are on top of things here!
I’m so appreciative!
Thanks!
I was surprised to find they did seem to understand and have options that were gluten free. I talked with the manager who assured me and assisted the waitress in understanding what I could and couldn’t eat. They had a list on the tablet left on the table what food had or didn’t have specific allergens in it. The only reason I’m giving 3 stars for taste is that I’m not a fan of this type of chain, Italian style food. Unrelated to gluten I wouldn’t pick it but my friend celebrated her Birthday there so I was thrilled to have safe options and join the group.
Gluten Free Pasta was good. Sauce was tasty. I got it with the grilled chicken pieces, which tasted slimy, undercooked, and boingy. Really the only meal option for Celiacs. I would go back again for the ambiance, but the price wasn't great, and there are better options out there.