Review of Olive Garden

45 Burgess Rd, Harrisonburg, VA 22801

Overall Rating

Review


On my visit to this location, there were many many mistakes relating to our gluten free orders. Both meals were ordered gluten free with extensive discussion with the server and both were initially brought out with regular pasta. When we pointed this out, the employee told us 'no, that's what our gluten free pasta looks like'. I insisted that it did not match the company's description and requested they double check. After acknowledging the mistake, a new GF meal was brought out for my husband within 10 minutes but mine took another 1/2 hour and was amazingly yet again served with regular pasta. We sent it back again and requested they package the 3rd try to go. When I finally began to eat at home a few hours after we had been seated, I found broken pieces of regular linguini mixed in with the GF rotini, suggesting that they cooked it in the same water or used some similarly sloppy prep procedure. Once the manager became involved, they definitely made it right from a financial standpoint (basically comping our whole meal) but I wouldn't have chosen to trade a free meal for the rest of the experience. It's a fairly new location and perhaps they will get their act together eventually, but for now I would not recommend for anyone who experiences ill effects from consuming gluten.

Celiac friendly?

No

Updated 6 years ago