Onigilly

3 recent ratings
$ • Restaurant
Reported to have a gluten-free menu
0% of 2 votes say it's celiac friendly
164 University Ave
Palo Alto, CA 94301

Top Reviews


Celiac

Overall Rating

Review


Ordered things marked GF on the menu and added a note that I have a gluten allergy and had to throw out my entire lunch when it came with fried chicken I didn't even order in the same box

Safety


Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— None

Other


Other Characteristics
  • Offers delivery
  • Offers online ordering
Updated 1 week ago read full review

Overall Rating

Review


Every time I have eaten here, I have experienced symptoms of gluten contamination. Highly recommend eating elsewhere.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 8 months ago read full review

Celiac

Overall Rating

Review


UPDATE:

Celiac/Gluten Free Update:

I came back recently and unfortunately got really sick from gluten contamination. I informed the staff of my gluten allergy and asked them to change their gloves and do their best to prevent cross contamination. Unfortunately the new staff are not very familiar with gluten and preventing contamination. They seemed confused and ended up making gluten orders with my order after changing their gloves. I will not be back :(

Old review: The menu lists which items are gluten free and vegan. The staff was extremely nice and cautious. The cashier made a special note to the staff to change their gloves and be careful of cross contamination. They messed up one of my orders by adding a non gluten free side, but they were extremely accommodating. They immediately remade the whole order even though I said they could just remake the one onigiri it came in contact with. I am so thankful they went above and beyond to ensure my safety so I wouldn’t get sick. The food was delicious! You might think one small rice ball won’t fill you up, but by #2 I was already pretty full.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Delivery
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


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More Reviews


Overall Rating

Updated 3 years ago read full review

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