Review of Origin Kitchen + Bar

Ambience and Service: Upon entering Origin Kitchen & Bar, the welcoming atmosphere and the restaurant’s dedication to being celiac-friendly were immediately evident. The staff was generally friendly and attentive, creating a comfortable environment for a family brunch.

Food Quality: The menu offered an appealing selection of brunch items, including gluten-free options. I opted for the gluten-free French toast, which, when initially served, looked delectable but raised suspicions due to the thickness of the bread. This prompted a double-check with the staff.

Addressing Dietary Needs: As someone with celiac disease, it’s crucial that restaurants understand and cater to gluten-free requirements. Initially, there was a concerning lapse when I was mistakenly served regular French toast instead of the gluten-free version. Fortunately, the error was quickly rectified upon speaking with the manager, and I was served the correct dish without further issues.

Management Response: The manager’s response to the mix-up was commendable. He was apologetic, understanding, and took immediate action to rectify the mistake. His decision to comp the meal was a generous gesture that was appreciated.

Overall Experience: My experience at Origin Kitchen & Bar was a mix of highs and lows. The atmosphere and food quality were excellent, but the initial oversight regarding my gluten-free needs was a significant concern. The prompt and empathetic response from the management, however, did help in alleviating the situation.

Recommendation for Fellow Diners: For others with celiac disease or gluten sensitivities, I recommend being extra vigilant and confirming with the wait staff about the gluten-free status of your meal. This experience underscores the importance of double-checking, even in establishments that advertise as celiac-friendly.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent