We came at night and ordered an acai bowl and protein smoothie. The smoothie came out right away and 10 mins later we had to remind them about the bowl, they gave us a $5 coupon for the mix up. Came back the next day and got another bowl (one GF one reg) and the GF one came our right away and another min or so later the reg bowl came out. The bowls are good, but got a headache the 2nd time we are here, some cross contamination I assume. Do not have much confidence in this place if you are celiac or very sensitive.
Great food but not very attentive to no cross contamination even if you explain it in depth. Staff not very well informed on gluten free items.
was really looking forward to coming hereafter looking at their menu that clearly states "everything cooked to order" and that they have gluten free and vegan items listed on their menu. This usually means that a restaurant is accommodating. Unless they mean when you order we will cook it. Which is not the same thing. I have allergies as does my daughter and this place was by far the most unaccommodating I have ever been to. Everything is pre prepared so NOTHING can be altered or removed like mushrooms or cheese and everything is marinated in oh so unhealthy soy. So even if you wrap it in a gf wrap, hey guess what it's not gluten free. We were there at 2:30, well past lunch time and service was really slow and the prices are sky high. Don't waste your time. Nothing about this place is cooked to order. Chipotles is more cooked to order than this place. Cheaper, faster and really allergy friendly.