Review of Original Joe's

2955 Phipps Rd Unit 125, Langford, BC V9B 0J9, Canada

Overall Rating

Review


I am a symptomatic Celiac, and we had a gift card that needed to be used.

We (3 people, I am the only celiac) ordered burgers/sandwiches.

Celiac (burger, GF Bun, mashed potatoes (no gravy etc) Second burger , onion rings, poutine Nashville chicken sandwich , fries and onion rings.

Food quality was good, nothing wrong with it.

I explained I was celiac with a gluten allergy, talked about CC for the kitchen, and confirmed the MP with no gravy were ok. Food arrives, they put the regular burger with the mashed potatoes , and the GF burger with the poutine/onion rings. When I kindly explained that I could not just switch the burgers due to my allergy they were good and whisked it away to remake - I was assured that the sides would be new and the burger would be remade as well.

Arrived correctly the second time and despite my worries , I did not react and experienced no glutening symptoms.

Review - you can eat there but be diligent about ordering with clear communication and ensure that the order is correct before consuming. The staff was very good and swiftly had it corrected.

Not sure how often I would eat here (again we were using a GC) but they do have options available.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 month ago

Symptomatic Celiac