Review of Oswego Grill

Awful experience!

I alerted the waitress that I couldn't pull up the gf menu online and she said she could help me with suggestions. She suggested the poke bowl and how they use gf soy sauce. The bowl came and after a few bites I had that bad feeling people with celiac all know. I push it aside and she asked if all was ok. I said that I didn't want to eat anymore since I was getting a reaction. She was rude and said it was fine. A while later the manager came up and told me that because of supply chain issues, they no longer have gf soy sauce and it wasn't gluten free. I wanted to cry. He was kind and didn't realize ordering gf wasn't a preference. He asked if I was going to be okay. I said that I appreciated his gesture, that I would be getting sick soon and needed the check... he apologized and said he would train the staff.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average