Outback Steakhouse
$$ • Restaurant, Steakhouse
Most Recent Reviews
I have a severe gluten allergy, and I’m thankful that Outback offers a gluten-free menu. I've dined here several times when Andy was the owner and never had any issues. However, since he left, the restaurant’s quality has significantly declined. On October 19th, my friends and I visited for lunch. I requested a gluten-free menu from the host, and when we were seated, I immediately informed our waitress about my severe gluten allergy. She assured me there would be no issues.
I ordered strictly from the gluten-free menu: grilled shrimp (no seasoning), a Caesar salad (no croutons), and a sweet potato. When the Caesar salad arrived, I noticed crouton pieces in it—this is a major issue for someone with a severe gluten allergy. Thankfully, I hadn’t eaten any yet, but our waitress didn’t return for a long time, so I had to watch my friends eat their appetizers and salads while I waited.
When the waitress finally returned, she didn’t seem to treat the issue seriously at all. Then, the shrimp arrived—ice cold and mushy. It was unpleasant. I had to ask the manager for a discount due to the nearly gluten-contaminated salad and the cold, unappetizing shrimp. Needless to say, I won’t be returning. If I could give zero stars, I would.
The waitress understood my GF needs and did a wonderful order for me.
Photos
More Reviews
Always a sure bet when traveling. And always good. Note new address 308 pinnacle way exit 74B
Horrible service and no one was knowledge about gluten. We ended up getting up and leaving because it was so bad.
Great steaks, ribs, and Alice Springs Chicken! Awesome salads, but sometimes they put croutons on them- and I am very allergic to gluten. We have had to send a few back, but usually, staff is very welcoming and knowledgable.
Reviews of this Chain
I enjoy Outback, it’s a good fall back choice for dinner out but I don’t think it’s ever really my first choice unless I’m craving steak.
Was here 2x they really know what they are doing and also inform the chef about the allergies.
I go to this Outback often. They have a gluten-free menu. Wait staff are very friendly and helpful. They have the best gluten-free dessert called "Tunder from Down Under"! I don't think they have a dedicated fryer for fries but there are other sides that are good. I highly recommend. You need to ask for the gluten-free menu.
They have a gluten free menu and I have not gotten sick eating here. The Alice Springs chicken is great.
My mom is incredibly sensitive to cc and has eaten here multiple times safely. I have eaten here once and had zero issues. Bolth celiac. Food was yummy and service was great
