Outback Steakhouse
$$ • Restaurant, Steakhouse
Most Recent Reviews
I have eaten here many times when passing through. Only once have I been cross contaminated and that day was very busy and the waitress wasn't the best. We went here today and the service was AMAZING, the food was GREAT, and I didn't get sick! Will always be my go to place in Billings and of course the option for something sweet after dinner is always a huge plus
Gluten free menu with many choices. Service was excellent. Baby back ribs and sweet potato was very good! No reaction.
Food is great! Staff is knowledgeable and properly trained for cross contamination. Lots of options, and dessert no bake brownie was awesome!
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I’ve eaten here several times without any issues since being diagnosed with celiac disease a year ago. The staff has been knowledgeable about gluten free items and very nice in accommodating my needs.
The waiter was fantastic and very helpful. He said he made sure the kitchen was clean and very careful with cross-contamination. The brownie they have is flour-free and amazing!
Instructed waiter of my celiac disease. He got me a menu but when took my ordered seemed less than concerned over my effort to ensure everything was in fact gluten free. Had a steak, baked potato, and asparagus. 3 hours later i was doubled over with worst stomach pain I have ever had
Very celiac friendly my boyfriend (who is a celiac) and I eat here and love how helpful the staff is and food is great first place he has felt truly comfortable about going out to eat !! They even have a awesome dessert that is gluten free !!!!
Service was good and so was the food. Love that they have a GF Menu!
Awesome! always a safe choice. they give their staff training on what it means to do glutenfree foods. they are very knowledgeable in several different locations ranging from Montana to Mississippi. love the wallabedarn! and flourless brownies
Reviews of this Chain
I have a severe gluten allergy, and I’m thankful that Outback offers a gluten-free menu. I've dined here several times when Andy was the owner and never had any issues. However, since he left, the restaurant’s quality has significantly declined. On October 19th, my friends and I visited for lunch. I requested a gluten-free menu from the host, and when we were seated, I immediately informed our waitress about my severe gluten allergy. She assured me there would be no issues.
I ordered strictly from the gluten-free menu: grilled shrimp (no seasoning), a Caesar salad (no croutons), and a sweet potato. When the Caesar salad arrived, I noticed crouton pieces in it—this is a major issue for someone with a severe gluten allergy. Thankfully, I hadn’t eaten any yet, but our waitress didn’t return for a long time, so I had to watch my friends eat their appetizers and salads while I waited.
When the waitress finally returned, she didn’t seem to treat the issue seriously at all. Then, the shrimp arrived—ice cold and mushy. It was unpleasant. I had to ask the manager for a discount due to the nearly gluten-contaminated salad and the cold, unappetizing shrimp. Needless to say, I won’t be returning. If I could give zero stars, I would.
Successfully ate gluten free.
I had a disappointing experience at Outback Steakhouse, particularly as someone with celiac disease who relies on restaurants to handle dietary restrictions carefully. Outback even offers a gluten-free menu, so you’d think they would be extra cautious—but that wasn’t the case.
I ordered a gluten-free salad, only to find croutons mixed in after I had already taken a bite. This kind of oversight is unacceptable and could cause serious health issues and potentially painful outcomes later tonight for me. Having a gluten-free menu means nothing if staff aren’t diligent about cross-contamination.
On top of that, my steak, ordered medium rare, arrived rare and barely cooked. It was also excessively peppery, which overpowered the flavor.
While the staff did check in with me when I raised my concerns, their response left me feeling frustrated. They seemed unsure why I was so upset and asked questions that didn’t help address the situation. It felt like there was a lack of understanding about the seriousness of gluten intolerance and celiac disease.
Outback’s lack of attention to food safety, even with a dedicated gluten-free menu, and the overall handling of my concerns made this visit a disappointment. I hope they can take steps to improve because this experience did not meet expectations.
Perhaps the best San Diego Outback location? Fries here are gf (some locations fries aren’t) and staff is accommodating and knowledgeable.
Make sure if you get the Chocolate Thunder from Down Under to omit the whip cream
Before arriving at the restaurant I called and spoke to the manager Matt he let me know what options I had for my allergies. He told me to let him know when I arrived. He personally managed my food and I had a great experience
