Did a terrible job, had to send back order twice and still got sick
I've been here twice. They have a separate and expansive gluten free menu which is great! The first time the server was up front about his lack of gluten knowledge and went through all of the ingredients with me so I could tell him what was not okay plus he let the kitchen know. Five stars for that visit. The second time I felt like the server wasn't paying attention to my need for gluten free, and they brought out my salad with croutons which I sent back and was remade, but it made me nervous about the rest of the food. However, I didn't get sick. Three stars for that visit and I won't go on a busy night again.
We stopped in on a Tuesday around 8pm & sat at the bar. The bartender has a friend with celiac and understands the protocol needed. She went back and alerted the kitchen, which was great. They have a gluten free menu that basically lists everything that is gluten free in the regular menu. Had a great steak and loaded baked potato and had no problem. Will definitely be going back.
This chain does a very good job with gluten free. Has separate GF menu which offers several options. This location is smaller, but very nice. Our server did a very good job. Kiddo loved the gluten free Chocolate Thunder Down Under (Gluten free brownie sundae) What's not to love?
While the gluten free menu was impressive our server knew nothing about gluten free. She brought out moldy grapes (literally black and fuzzy) to my children. I brought it to the attention of another waitress as well as her and she responded with, "yeah it was the bottom of the bag". Thank goodness I had cut them or my kids would have eaten them. No manager ever came over to apologize nor did the waitress. As a long time lover of Outback, the quality of the cook on my steak was diner quality at best. My husband who did not order gluten free was very disappointed with his food as well. Very disappointing and will not be returning.
I give the food 5 stars but the staff was uneducated. I wanted the pulled pork but as many of you may know there is wheat in a lot of BQQ sauces so i asked the waiter to be sure before i ordered it. He forgot 3 times. But when he finally asked and told me it was GF i was pleasantly surprised. And it was delicious!
This place was great! I used my NIMA tester and I was impressed. My salad and tangy tomato dressing were GF. My loaded baked potato was also GF. The first steak they made me came back with gluten. However, the manager realized it was the seasoning and sent me home with a new steak that did indeed test GF. Great staff!
The manager, Patrick, spoke to me on the phone for about 10 minutes when I called to inquire about if they could accommodate a celiac diet. After much reasurance that the restaurant could accommodate my diet restrictions my husband and I went for dinner. Patrick came and introduced himself to me and let me know he would make sure all precautions would be made in the preparation of my food. His wife has severe issues with gluten and he completely understood. our waitress Jenn was also wonderful. I would go there again any time and feel safe about what I am eating.
This was the first bad experience we've had at Outback. We were promptly seated, but had to wait 10 minutes for our waitress, while watching several waitstaff pass us by with no water on the table. The waitress we ended up with acted like someone who is on pills. Very odd behavior. The blooming onion was overcooked and greasy, but she did offer to bring another one. My ribs were delicious, but EXTREMELY fatty. My husband's quesadilla was overcooked. I don't know if this was an off day at this restaurant or if management is bad, but we won't return to this Outback.
We have had positive experiences at all Outback locations. They are very accommodating. Food is always good. Sometimes kitchen staff tends to not read restrictions and will add butter and bread on the plate anyways but our server kept watch to ensure it was corrected before coming to us. They take accountability for their errors and make up for it. Great customer service.
Ordered the ribs $ chicken dinner with loaded baked potato from gf menu. My meal was so good! Been many years since I've been to an outback. Waitress answered questions I had about cross contamination concerns. I learned manager is only person who cooks and handles food allergy orders here. Great place to dine!
We compete here often and as always, you have to tell them immediately but they are usually very good at taking care of you. You would think it would be cheaper to eat Gluten Free at home but my Son is highly allergic to Coconut and our grocery bill is deplorable. They treat us like family and only have a problem once out of 9 visits and they corrected immediately. Just make sure on meat and baked potatoes that they use Salt and Pepper ONLY and NOT their seasoning packets.
We have eaten here several times successfully. My son is a very sensitive celiac, so we all order gluten free to keep the residue off the table. The first time, the manager came out and said his sisters are celiac, so no worries. We really had a great experience, ordered ribs, baked potato, and gluten free chocolate thunder brownie. No ill effects. The second time, we had to tell the waitress twice not to bring the bread and I am pretty sure that she is the reason my son did get sick that time. The waitress just didn't understand. We will still try again, because the gf food is delish, but make sure to get a wait staffer in the know.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 9:30 pm