Friendly and helpful staff, wonderful steaks and accommodating to gluten-free customers
It's my go to place for 10 years. NEVER glutened! I always triple check they understand, never an issue. Last visit, met the owner, thanked her for the care they take...."our pleasure!".
5 stars.
Yes
I have inconsistent service here. One time they bring my food out separately and then the next time they don't.
we have always liked the service and food
I've been to the Aurora location several times and lately, it seems they have had trouble with getting my GF order to be GF. I always alert the waiter/waitress about my food alergy, and within 5 minutes the manager comes to the table with their canned speech about how they will personally ensure my meal is prepared correctly. That song and dance routine has really fallen flat for me, since it often takes several tries for them to get a GF meal to me- usually after the rest of my party has finished their entire meal. No apology from the manager, but they blame the cooks instead. No comped meal either.
Phillip Morris had a gluten free girls back. He pointed me in the right direction on the menu and made sure all of my food was safe to eat. Staff like this make you feel safe to enjoy your meal without the nagging fear of getting served something you can’t have. I will definitely be back for excellent service.
— Very
— Separate gluten-free menu
— Some
— Excellent
I’m from out of state and our Outback closed so I’m always excited when I find one! I was diagnosed with celiac in 2002 - back then no one knew what gluten was and Outback was one of the first restaurants to offer a gluten free menu
Stopped in for lunch, their gf menu is pretty much updated/current (2023)
Server was knowledgeable about celiac and gluten free told me the chef will cook my chicken on foil on the grill
Had salad w ranch dressing, chicken on the Barbie , and loaded baked potato
I usually get the Chocolate Thunder from Down Under (gf brownie with gf ice cream) it’s sooooo good but it’s shareable size and I was alone…. I could eat it by myself but saving the calories so if you do go here save room for it so you can order!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Have a Gluten-free menu Brownie is Gluten-free.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
The waitress's grandmother had celiac so she was very knowledgeable. My daughter ordered the steak and fruit for kids. Also she got a lemonade and vanilla ice cream. The waitress (Jill I think?) made sure the kitchen staff changed gloves and everything. She did not bring out bread at our request. Their GF menu was pretty large. I ordered a grilled chicken salad for myself.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Waiter marked my food as an allergy and was accommodating. Food was yummy!
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent