Ordered my food making sure they know I have celiac and needs to be gluten free. The 1st time they come out and they have coconut shrimp on my plate and he like I have you gluten free food. We where like that’s coconut shrimp he like yes. I was like it’s not gluten free he goes are you sure it’s on the gluten free plate. So we sent it back. The next plate they added a sauce and I was like what sauce is that she like marmalade and I was like I don’t think it’s gluten free and she like umm I think your right.
Had no problems. Good food and no reaction. Happy to say it is the same as any other Outback I’ve eaten at across multiple states in terms of gluten aware. One of the things I’ve taken to since a server offered it last year is to order the Caesar salad with crumbled egg instead of croutons.
They need to update their gluten free menu to match what is available. But they were on the ball.
Two of our party of 12 are diagnosed celiacs and one is suspected celiac. One of us got glutenned. The waiter did not correctly put in our allergy order and salads came out with croutons. We sent offending salads back and they allegedly remade them. The person bringing the food was different than the waiter, had no idea about the three allergy orders, and did not announce the stats of the food being brought. This restaurant needs a big overhaul of training. There was unsafe food being placed down at the seating of the celiacs place.
Update Nov 2024
We have eaten here several times since my first review, and again yesterday.
All still good at this location. I had the Alice Spring Chicken from the GF menu. The manager checked on us twice. No reaction a a very enjoyable meal.
Aug 2022
Happily, no reaction to a nice streak with fully loaded baked spud and asparagus off the GF menu. We all shared a chocolate Thunder as well. Our server was fully aware of the need for caution.
Next time we are in Jonesboro we will eat here again.
I love Outback. Most of the time I go, I get grilled chicken on the Barbie, with a Caesar salad minus croutons, and a sweet potato. Delicious, satisfying and I don’t feel like I ate horribly. This past time my mother got the fried blooming shrimp which I believe is a seasonal thing and she very much enjoyed it. I had no problems what so ever.
Food is pretty good (for an Outback), but food safety is questionable. I received a house salad with a piece of crouton. Luckily I don’t have celiac (daughter does) and I didn’t eat it, however it still gives me reason to question their safety. Having said that, they were very apologetic when I brought it to their attention.