Service has gone downhill lately. We have eaten there and the previous location before they moved for thetimes. 15 years. I had no issues for the last 15 years but have definitely been gluten the last 2 times in January and March 2022. I had the 6oz. sirloin and mashed potatoes with a house salad both times.
Outback always have great service, so it's no surprise that their servers take a Gf customer seriously. Our server was great and informed! Their Gf menu was good and they even have a Gf brownie! I was so impressed.
Two of our party of 12 are diagnosed celiacs and one is suspected celiac. One of us got glutenned. The waiter did not correctly put in our allergy order and salads came out with croutons. We sent offending salads back and they allegedly remade them. The person bringing the food was different than the waiter, had no idea about the three allergy orders, and did not announce the stats of the food being brought. This restaurant needs a big overhaul of training. There was unsafe food being placed down at the seating of the celiacs place.
Update Nov 2024
We have eaten here several times since my first review, and again yesterday.
All still good at this location. I had the Alice Spring Chicken from the GF menu. The manager checked on us twice. No reaction a a very enjoyable meal.
Aug 2022
Happily, no reaction to a nice streak with fully loaded baked spud and asparagus off the GF menu. We all shared a chocolate Thunder as well. Our server was fully aware of the need for caution.
Next time we are in Jonesboro we will eat here again.
I love Outback. Most of the time I go, I get grilled chicken on the Barbie, with a Caesar salad minus croutons, and a sweet potato. Delicious, satisfying and I don’t feel like I ate horribly. This past time my mother got the fried blooming shrimp which I believe is a seasonal thing and she very much enjoyed it. I had no problems what so ever.