The servers are not educated in food handling and cross contamination.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
As well as being gluten-free and very sensitive to cross contamination, I am now on a low-fat map elimination diet. I told the waiter that I had several allergies and had a few questions about the menu. He went ahead and told the chef about my allergies and when he brought our drinks he said they would take care of me. He went above and beyond and I really appreciated it. No bad reactions at all.
— Very
— Some
Sorry- I know a lot of people report that Outback is a Celiac safe restaurant, but our recent experience does not reflect that. My two Celiac children and I ate there this past weekend, each of us ordering off the gluten-free menu. I ordered a side salad with my meal, specifying "no croutons". It came out ahead of our meals, looked fine, but I found a crouton while eating it. I sent it back and they brought out another one (this one did not have any croutons). My daughter actually ordered a salad as her meal. When her salad came out, it was covered with croutons. We immediately handed it back to the waiter, who took it back and brought out another one. This one looked okay until my daughter started eating it, then realized there were croutons down in the salad. We then called over a manager, explained the situation and sent it back again. They brought out a third salad for her, which looked okay, but she was too afraid to eat it at that point. The cook staff were clearly just attempting to take off croutons from already-made salads, which is of course NOT a Celiac-safe practice.
No
My company wanted to order us a holiday lunch. We order with outback. My food was marked gluten free and put in its own bag. It was a great experience.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I went there for dinner with my boyfriend and explained to our server that i had celiac disease. He came back with a gluten free menu with a variety of options, i felt so comfortable eating there and my dinner was amazing! he explained to me that they take it very seriously and that he will explain to the cooks and write an extra note. It was an 100/10 experience for me.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I was on a trip to Splash Lagoon with family and was very hesitant to eat here as I get sick at one closest to where I live. I ate here with no issues! I got the wedge salad and loaded baked potato. The staff was knowledgeable and helpful!
— Very
— Most/All
— Excellent
— Very
— Separate gluten-free menu
This place was awful from our walk in to our overall experience! First thing when we got there the hostess told us that they only had one table available by the bar, but when I looked around only a few tables were occupied and mostly by the bar. She went on to instruct us that all the other tables were dirty!! My husband did not want to create a scene so we sat down and decided to order simple and had burgers mine with no bun. I did not get sick from the food or at least not yet but I will never return to this restaurant!! Very sad that the manager didn’t even try or get someone to clean off all those tables including wait staff!
— Not very
— No gluten-free information on the menu
— Some
— Average