In the past Outback has been a staple for places to eat when traveling, however the gluten free menu has gotten smaller. At this particular location, the staff didn't seem well informed. They were very polite and nice and they knew they had a gluten free menu but that was about it. After all was said and done, we did get sick after eating there.
Two of our party of 12 are diagnosed celiacs and one is suspected celiac. One of us got glutenned. The waiter did not correctly put in our allergy order and salads came out with croutons. We sent offending salads back and they allegedly remade them. The person bringing the food was different than the waiter, had no idea about the three allergy orders, and did not announce the stats of the food being brought. This restaurant needs a big overhaul of training. There was unsafe food being placed down at the seating of the celiacs place.
Update Nov 2024
We have eaten here several times since my first review, and again yesterday.
All still good at this location. I had the Alice Spring Chicken from the GF menu. The manager checked on us twice. No reaction a a very enjoyable meal.
Aug 2022
Happily, no reaction to a nice streak with fully loaded baked spud and asparagus off the GF menu. We all shared a chocolate Thunder as well. Our server was fully aware of the need for caution.
Next time we are in Jonesboro we will eat here again.
I love Outback. Most of the time I go, I get grilled chicken on the Barbie, with a Caesar salad minus croutons, and a sweet potato. Delicious, satisfying and I don’t feel like I ate horribly. This past time my mother got the fried blooming shrimp which I believe is a seasonal thing and she very much enjoyed it. I had no problems what so ever.