Salad came out with a crouton on top and a not gf sauce splashed on the side. My daughter noticed after I had taken a bite This was after being assured by waitstaff that the serve gf and ppl with multiple allergies all the time. Spent a miserable night and no offer for discount on meal. Usually means a trip to the hospital but was able to manage reaction on my own.
I have 7 allergies (gluten, peas, pork, avocados, tomatoes, broccoli and almonds) which makes eating out extremely difficult. Steaks and grilled lobster tails are usually what I eat here. I'd give it 4-5 stars however the service is always horrible (even when they are not busy).
The manager came over after we placed out order to confirm that they were preparing my meal GF as well as preparing our grandsons fruit cup without the usual pineapple since he also has an allergy. Excellent food and service!!
We visited this restaurant for my father's 70th Birthday. My sister and I both suffer from a severe gluten sensitivity so we were very pleased when the manager came by to ensure that our meals were being prepared properly. The GF menu was rather large and gave plenty of information on what to exclude from each dish. My only criticism is that when our meals were delivered by a different waitress and she wasn't sure which were gluten free. Fortunately our original waitress came to the rescue and cleared up the confusion. All in all, not the most stressful dining experience I've had thus far and the food was pretty good as well :)
Great service and yummy food. Love the Chocolate Thunder from Down Under! Very good GF dining experience.
We have had positive experiences at all Outback locations. They are very accommodating. Food is always good. Sometimes kitchen staff tends to not read restrictions and will add butter and bread on the plate anyways but our server kept watch to ensure it was corrected before coming to us. They take accountability for their errors and make up for it. Great customer service.
Ordered the ribs $ chicken dinner with loaded baked potato from gf menu. My meal was so good! Been many years since I've been to an outback. Waitress answered questions I had about cross contamination concerns. I learned manager is only person who cooks and handles food allergy orders here. Great place to dine!
We compete here often and as always, you have to tell them immediately but they are usually very good at taking care of you. You would think it would be cheaper to eat Gluten Free at home but my Son is highly allergic to Coconut and our grocery bill is deplorable. They treat us like family and only have a problem once out of 9 visits and they corrected immediately. Just make sure on meat and baked potatoes that they use Salt and Pepper ONLY and NOT their seasoning packets.
We have eaten here several times successfully. My son is a very sensitive celiac, so we all order gluten free to keep the residue off the table. The first time, the manager came out and said his sisters are celiac, so no worries. We really had a great experience, ordered ribs, baked potato, and gluten free chocolate thunder brownie. No ill effects. The second time, we had to tell the waitress twice not to bring the bread and I am pretty sure that she is the reason my son did get sick that time. The waitress just didn't understand. We will still try again, because the gf food is delish, but make sure to get a wait staffer in the know.
Most accommodating place for gluten free people. Separate menu that actually looks like a menu and it seams like staff is trained in gluten sensitivities/allergies. To top it off they have some gluten free desert options. Been there a few times and never had an issue.
Went there on Mother's Day and then today on Father's Day. The manager (Megan) was fantastic and the owner even made our son's salad himself. The owner and the manager both came and checked on our meal throughout our time there. We don't eat out much due to our son having Celiac, but having gone to this Outback twice with no issues, we will be going back. Our waitress worked with the manager to ensure that every precaution was being taken to avoid cross contamination.
They had a decent sized GF menu, but I got a little tummy ache when I got home for the night so I suspect there wasn't a gluten dedicated cooking area used. I'm not celiac so for me it'll only be some light aches, but just a heads up about those who are sensitive.
In the past Outback has been a staple for places to eat when traveling, however the gluten free menu has gotten smaller. At this particular location, the staff didn't seem well informed. They were very polite and nice and they knew they had a gluten free menu but that was about it. After all was said and done, we did get sick after eating there.
My husband and I have gone to the Outback several times over the past few years. They have a dedicated GF menu and their staff are incredibly well trained. Our meals are always delicious and I don't have to question if they are safe or not. Reasonably priced as well.
I just wanted to comment about policy at this Outback. I asked for and received a GF menu w/o any hesitation. My server took my order from the GF menu. Another person delivered my salad and announced that it had no croutons. then a third person delivered my meal and again announced it was GF. It is follow through like that , that gives you confidence that your food was handled properly.
Large gluten-free menu with lots of options. The staff is pretty knowledgeable. I have Celiac and went out to eat with my family here; I did not get sick.
I have a newly found love for outback! not only is their steak and sweet potato with butter and brown sugar DELICIOUS, but they are very careful about ensuring gf. my meal was brought out with the bourbon glaze on top of my steak, which was NOT gf, but the manager immediately cane out and apologized and had a whole new plate made for me. while I was starving when my friends enjoyed their dinner, the manager and waitress were very apologetic and helpful.
We LOVE eating gluten free at Outback. We typically order the "chocolate thunder from down under" brownie dessert for our appetizer because it is so incredible. They have a great gluten free menu and we've never had an issue with cross contamination in the 10+ times we've eaten there. (My wife has celiacs and is very sensitive) we usually get the Alice springs chicken and a simple sirloin and share them both. Ooh and the Caesar salad is great too. (Without croutons)
My husband has Celiac. we ear at th u still Outback when we come to Charleston. as long as he doesn't eat the salad, he does not get sick, so he gets an extra side instead of the salad. I don't know what the problem is with salad, but I would not recommend it
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10:30 pm
11 am - 10:30 pm
11 am - 9:30 pm